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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,408 Reviews

1,408 Reviews of Toyota of Cedar Park - Service Center

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May 08, 2021

Rosendo Puente was very nice and professional. The process was stressful and frustrating but I’m definitely coming back here when I’m ready to trade in or if my car has anymore issues! Thank you for h More

by savannahcowart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilson, Rosendo Puente
May 08, 2021 -

Toyota of Cedar Park responded

We are happy to hear that your experience at our Service Department was excellent! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Rosendo. We look forward to helping you in the future!

May 06, 2021

Katherine was a joy to work with and she went the extra mile for me. Keep me updated on the needs that the technician saw and recommended be updated or repaired. More

by Leigh_67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Toyota of Cedar Park responded

Glad to hear that your experience was a great one, Leigh! Thank you for coming to see us!

May 06, 2021

She forgot to call when the car was ready. I was waiting for a call at work. I ended up having to use Uber to get a ride to the dealership because my co-workers had left. More

by WorkedToTheBone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 06, 2021 -

Toyota of Cedar Park responded

Please accept our sincere apology for your experience at our store, and thank you for making us aware of what's happened. Our Service Director, PJ Shelley, would love the opportunity to speak with you to learn more about your situation, and about how we can make things right. He can be reached at your convenience at 512-379-7575. We look forward to your call.

May 05, 2021

I did not get her name, but a woman checked on me to see if I was being updated. This was a nice touch and I wish I had gotten her name. Super curly black hair off the shoulders. More

by 2012 Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Toyota of Cedar Park responded

We are happy to hear that your experience was a great one! Thanks so much for taking the time to leave us a review.

May 05, 2021

We really like this dealership. Steve Farber is always friendly and helpful. It is convenient to our home. We will recommend the dealership to others we know. More

by sleebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farber
May 06, 2021 -

Toyota of Cedar Park responded

Your recommendation means the world to us! Thanks so much for leaving a review, we hope to see you again soon!

May 05, 2021

Service writer was thorough, prompt, and kept me informed with followup later for 5 star service confirmation. Toyota of Cedar Park sales and service excels. More

by stevewright6004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace, Liza Melchor
May 06, 2021 -

Toyota of Cedar Park responded

This brings music to our ears, Steve! Top quality service is what we strive for every day, and it means the world to us that we were able to provide that to you. Thank you for coming to see us!

April 27, 2021

I got an oil change and tire rotation in 45 minutes. I am happy with the fast service! I also like the shuttle service! Liza was friendly. More

by Hungnguyen522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liza Melchor
Apr 29, 2021 -

Toyota of Cedar Park responded

Glad to hear that your service experience was a quick and easy one! Thanks for the review, we hope to see you again soon!

April 19, 2021

Daniel my service advisor was very professional, friendly, courteous and knowledgeable about what I need for my car. He understood my concerns & was fast & efficient. My brake work was great & More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark, Gerry! Thanks for the kudos! We will be sure to share your kind words with Daniel and our service team!

April 14, 2021

Great service, Mario remembered my name, vehicle and service needed. He’s always making sure my vehicle is performing like it should by providing suggestions to make my vehicle last. More

by tjolivarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
Apr 17, 2021 -

Toyota of Cedar Park responded

Thanks for the kudos! We will be sure to share your kind words with Mario and our service team!

April 13, 2021

Toyota of Cedar Park is always putting their customers first. Service is always easy to schedule and done it a timely manner. You just can’t go wrong. Will definitely return and purchase my next Toyota fr More

by Cowgal52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
Apr 13, 2021 -

Toyota of Cedar Park responded

Thanks so much for the friendly words! You are so right, customer Service is our #1 priority!! We are very excited to hear you enjoyed your experience at Toyota of Cedar Park and we will be here ready to assist when you are ready for your next Toyota!

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