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Toyota of Cleveland

McDonald, TN

Overview
Employees
Reviews
Vehicles
4.9
5,763 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority. Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family. Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country. In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance. We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,763 reviews

October 09, 2011

No one wants to work with you. It's their way or nothing , customer service is horrible and very lazy salesmen. I would not suggest this dealership to anyone. More

by AutoJ85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
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Nov 21, 2011 -

Toyota of Cleveland responded

My dealership participates in the DealerRater Certified Dealer Program. I want you to know that we are committed to providing a high quality experience for our customers and potential customers and I am very sorry you had an unfavorable experience at our store. I do appreciate you making us aware of your situation and I would like to know more specifically what happened. At your convenience would you mind messaging me back or contacting me directly at the dealership so that I may address your situation? Our number is (423)339-1138 and my extension is 122. Thank you, Eddie Triplett, General Manager.

July 02, 2011

These guys know how to do business. They really care about their customers and do their best to give you a quality vehicle for a fair price. I will be back next time I need a new or used car. They eve More

by tdocdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane , Eddie, Jonathon
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Nov 21, 2011 -

Toyota of Cleveland responded

Thanks for your feedback and I hope you enjoy that 4-Runner! Best Regards, Eddie Triplett, General Manager.

June 10, 2011

I bought a car from these folks this week and found them to be some of the friendliest and helpful people I have ever dealt with. They had the exact car that my daughter was looking for and she loves it. More

by Ott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several
Print
Nov 21, 2011 -

Toyota of Cleveland responded

Thank you very much for your kind words! I am very pleased to hear that your daughter loves her car! Please let us know if we can do anything to assist you in the future. Best Regards, Eddie Triplett, General Manager.

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