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Toyota of Cleveland

McDonald, TN

5.0
4,509 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,509 reviews

May 02, 2024

Great experience all around! Isaiah was extremely helpful from start to finish. Every employee I interacted with was lovely. I highly recommend this dealership to anyone in the m More

by andreagpatroni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Cleveland responded

Andrea, we're delighted to know you had a great experience with Isaiah and the rest of our team at Toyota of Cleveland. Thanks for recommending us! Enjoy your new vehicle.

May 01, 2024

We really enjoyed our friendly service experience with Toyota of Cleveland. Our salesman was very helpful and went to great lengths to make sure we were satisfied. More

by Shane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Shane in management were trustworthy and helpful
May 01, 2024 -

Toyota of Cleveland responded

Shane, it's great to know you had a positive experience with our team at Toyota of Cleveland. We're here to make sure your needs are met and we appreciate the feedback!

May 01, 2024

Alfred was very helpful during the entire process of purchasing a new vehicle. He provided a pleasant experience. More

by Mgarader3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Cleveland responded

We're glad to know Alfred provided a pleasant experience for you here at Toyota of Cleveland! Thanks so much for your business and enjoy your new vehicle!

May 01, 2024

Kaden helped my wife and I from start to finish in the buying process. He was adamant about showing us every feature and gave us ample time to make a decision. As someone who does not respond well to typi More

by carltonmaloy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Toyota of Cleveland responded

Carlton, it's great to know that Kaden and the team at Toyota of Cleveland provided you with a comfortable buying experience. We're glad his passion for our vehicles shone through! Thanks for your review.

May 01, 2024

I was late due to not remembering the time change between Pikeville and Cleveland. I called to apologize and was advised it was b not a problem. Came in got serviced and was out before 11 AM. More

by redbone51.harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Cleveland responded

We appreciate your understanding and patience with the time change! It's great to know that our team at Toyota of Cleveland was able to accommodate you efficiently. Thanks for choosing us for your service needs!

April 30, 2024

Fidel was super helpful in making the whole process as smooth as possible. He went out of his way to make sure we were satisfied and got the car we wanted. Shane and Justice were extremely helpful as well More

by jdebety04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

We're so glad to know our team was able to provide you with a smooth and satisfying experience at Toyota of Cleveland. It's great that Fidel, Shane, and Justice could assist in finding the perfect car for you! We appreciate your recommendation - thank you!

April 30, 2024

Great experience with Tyler and Justice with buying a great used RAV4. Tyler was very knowledgeable on all trim models of the RAV4 and helped me make a decision on which one I want to get that would be r More

by jordanmcgrath001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

We're delighted to know that Tyler, Justice, Angelia and Andrew made your experience at Toyota of Cleveland a memorable one! We always aim for transparency and smooth transactions. Looking forward to assisting you with your next vehicle purchase in the future!

April 29, 2024

We were blessed when we met Alfred as we came in the door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax More

by rtrdpilot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

We're so glad to know that Alfred was able to assist you in finding your Grand Highlander at Toyota of Cleveland! It's great hearing about the positive impact on your tax bill. We appreciate any recommendations and look forward to serving your family and friends in the future!

April 28, 2024

It was a pleasure working with all members of the Toyota team. Fidel was my salesman, he was very professional and knowledgeable in every car I looked at and made my entire process a delight. Shane and Tyle More

by brandiee121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ratledge
Apr 30, 2024 -

Toyota of Cleveland responded

Hi Brandi! We're so glad to know that Fidel, Shane, Tyler and Julien from our team at Toyota of Cleveland made your car-buying experience a delight! We strive for professionalism and knowledge in every interaction. Thank you for choosing us, we look forward to serving you again in the future!

April 28, 2024

Sales consultant Greg Bain was excellent to work with. The dealership overall, sales and service, gave us confidence that the price was fair and we could rely on good service down the road. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

Hi Jim! We're glad to know that Greg and our team at Toyota of Cleveland provided you with an excellent experience. We look forward to providing great service in the future as well!

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