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Toyota of Cleveland

McDonald, TN

4.9
5,506 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,506 reviews

June 29, 2026

Organized, helpful, always notifies me of need services and when the dealership has sales on tires and service. Easy to deal with More

by Llrbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2026

Everyone was very nice and helpful! I'll definitely use Toyota of Cleveland for future Toyota needs! More

by kbethutk
Recommend Dealer
Yes
Employees Worked With
Andy
June 29, 2026

Very friendly staff and salesman. Our salesman "Dustin" went above and beyond to get us in a new vehicle Will definitely recommend him to our friends and family. More

by Kdaugherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2026

Its been amazing! Experience has been fast and everyone has been lovely! All employees listen to you attentively and elaborate well whenever there's a question or conc More

by Mareline Alfaro
Recommend Dealer
Yes
Employees Worked With
Advisor Jason
June 28, 2026

Its been amazing! Experience has been fast and everyone has been lovely! All employees listen to you attentively and elaborate well whenever there's a question or conc More

by Mareline Alfaro
Recommend Dealer
Yes
Employees Worked With
Advisor Jason
June 28, 2026

Pretty good, I owe them brownies This dealership is pretty good, I owe them some brownies More

by Nefertiti_sanchez
Recommend Dealer
Yes
Employees Worked With
Rosco
Jun 28, 2026 -

Toyota of Cleveland responded

Thank you for sharing your feedback. We’re glad our team took great care of your Toyota Camry, and we appreciate the offer of brownies. We look forward to welcoming you back on your next visit. Justin Chretien General Sales Manager 423-664-9715

June 28, 2026

Toyota of Cleveland respects my time and does excellent work on my car with a complete report. Andy Peak is my service advisor and he is outstanding. More

by ANDYHODES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

Toyota of Cleveland responded

Thank you for noting our respect for your time and the thorough service report. We’re glad Andy provided outstanding support. We appreciate your trust in caring for your Toyota. Justin Chretien General Sales Manager 423-664-9715

June 28, 2026

I was nervous about not being able to get a car as most dealerships can’t work with me , I’ve shared that with Toyota and my sales men and they reassured me that I will be leaving with a car , sure enough More

by maleahjones11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

Toyota of Cleveland responded

It’s fantastic to hear that Brett and Ian worked with you every step of the way to secure your used Toyota Camry Hybrid. Thank you for choosing Toyota and for sharing your 5-star rating. Justin Chretien General Sales Manager 423-664-9715

June 28, 2026

Alfred was very helpful and knowledgeable! ! He really made my car buying experience extremely comfortable. I would recommend him to anyone. More

by deelw1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

Toyota of Cleveland responded

We’re delighted that Alfred’s expertise made your car buying experience comfortable. Thank you for choosing Toyota and for recommending Alfred to others. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

June 27, 2026

Fast and efficient Took me early and finished quickly. Very personable and polite Great job More

by KATIE0666
Recommend Dealer
Yes
Jun 27, 2026 -

Toyota of Cleveland responded

We’re pleased to hear our team got you in early and wrapped up your service quickly. Thank you for recognizing the polite and personable care we provided for your Toyota. Justin Chretien General Sales Manager 423-664-9715

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