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Toyota of Cleveland
McDonald, TN
5,362 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,362 reviews
May 17, 2026
Better than I expected Ian and shane were very honest about pricinlg and availability there was no pressure to buy and no tricks with add ons I am very satisfied with the experience and would certainly r about pricinlg and availability there was no pressure to buy and no tricks with add ons I am very satisfied with the experience and would certainly recommend this dealership financing was simple and easy. If you need honesty and results go see Ian at Toyota of Cleveland’s. More
by duane259
Verified Customer
May 15, 2026
Incredibly quick. I was estimated an hour and they were done in 30 minutes. I was also given excellent explanation of the package's services. I was estimated an hour and they were done in 30 minutes. I was also given excellent explanation of the package's services. More
by geoperry02
Employees Worked With
Jason
May 15, 2026
Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More
by ANGELGEM
Employees Worked With
May 13, 2026
They was the most polite people i have dealt with And has helped me with getting a car and i do recommend austin calfee he was the most helpful person i have ever met and dealt with at Toyota Of Clevelan has helped me with getting a car and i do recommend austin calfee he was the most helpful person i have ever met and dealt with at Toyota Of Cleveland thank you so much More
by angelaesposito015
May 12, 2026
I was disappointed that it was recommended that I have liftgate shocks replaced and was charged 97.99 for the diagnosis when all it took was a squirt of W.D 40 on the attachment bolt to stop the squeaking liftgate shocks replaced and was charged 97.99 for the diagnosis when all it took was a squirt of W.D 40 on the attachment bolt to stop the squeaking noise. More
by margaretavalon
Employees Worked With
May 11, 2026
Had an appointment but however wait time was extreme. Customer service was very helpful. Thanks Customer service was very helpful. Thanks More
by SHELIAJ-228
Employees Worked With
May 11, 2026
Alfred was great to work with! he answered all of our questions about trading in our car and getting our new one, and was very knowledgeable. I would 10/10 recommend him to anyone! he answered all of our questions about trading in our car and getting our new one, and was very knowledgeable. I would 10/10 recommend him to anyone! You can tell he loves what he does and he is happy to help! More
by taylor.murraytm17
May 11, 2026
Great service very personable and they keep you informed all along the way plus the video of your vehicle is a nice touch… experience was super cool all along the way plus the video of your vehicle is a nice touch… experience was super cool More
by edwardkopper
Employees Worked With
Jason Keith was awesome to work with! Keeps you informed all along the way
May 11, 2026
Thank you for being considerate of all my needs! I appreciate all of the team! I appreciate all of the team! More
by BRITTANYHUGHES0825
Employees Worked With
