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Toyota of Cleveland
McDonald, TN
5,428 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,428 reviews
June 06, 2026
Had few questions, we're answered, wait time was expected as high volume service afternoon. Satisfied with my service. as high volume service afternoon. Satisfied with my service. More
by algrae123
Verified Customer
June 06, 2026
They were very curtious and helpful to direct me to the waiting area and what is provided in the waiting area. Service on my car was very quick with little wait time. waiting area and what is provided in the waiting area. Service on my car was very quick with little wait time. More
by Sharon
June 06, 2026
I came into this dealership 6 months ago just wanting to look. I had no intention of buying at that time. Tyler Gibson treated me like a valued customer even after I told him I was not going to buy anything look. I had no intention of buying at that time. Tyler Gibson treated me like a valued customer even after I told him I was not going to buy anything that day. I told him I would be back in 6 months and I was. He put me in the SUV of my dreams and I’m thrilled. The best part is I can call him any time and he will pick up and answer any questions I may have. I would also like to thank Julian who went above and beyond on the financing. I was treated with respect and care. I would highly recommend this dealership To all my friends and family. More
by Bobbi
June 05, 2026
Colter Horst and Joey Abdellah were excellent during my recent purchase of a used truck. They were professional, not pushy, informative, and handled the transaction with efficiency and integrity. recent purchase of a used truck. They were professional, not pushy, informative, and handled the transaction with efficiency and integrity. More
by Tony
June 05, 2026
Very friendly staff. Kept me informed on progress and we're able to answer all my questions. Service was fast and cplete Kept me informed on progress and we're able to answer all my questions. Service was fast and cplete More
by STEPHEN65
Employees Worked With
June 05, 2026
You couldn't ask for better people. Toyota of Cleveland helped me navigate the car buying process seamlessly. Toyota of Cleveland helped me navigate the car buying process seamlessly. More
by Tiffany R.
June 04, 2026
Great service department easily to get an appointment . Agents are friendly. I like to watch the video showing service. I wish they would show Oil change and tire rotation on video Agents are friendly. I like to watch the video showing service. I wish they would show Oil change and tire rotation on video More
by MDLH3465
Employees Worked With
June 03, 2026
Great service. Austin took the time to listen to what I was looking for and kept me informed of what was available or coming available. He was knowledgeable about t Austin took the time to listen to what I was looking for and kept me informed of what was available or coming available. He was knowledgeable about the cars, features, and financing. I never felt pressured and I appreciate that. Thanks for the help More
by patvarley
