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Toyota of Cleveland
McDonald, TN
5,808 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,808 reviews
September 20, 2026
Everyone was very friendly as always. I have purchased numerous vehicles from this dealership and I will always come here for service and to purchase my vehicles I have purchased numerous vehicles from this dealership and I will always come here for service and to purchase my vehicles More
by richardlhawthorne
Verified CustomerEmployees Worked With
Other Employees :
Ethan thompson
September 20, 2026
Very friendly and straight to the point. Best price around. Would definitely buy from them again. Best price around. Would definitely buy from them again. More
by jmrains3305
Employees Worked With
September 20, 2026
This is our second time buying from Toyota of Cleveland! The service here is unmatched! Greg Mull helped find us exactly what we needed as a family. He was so knowledgeable of all that we looked at, with no The service here is unmatched! Greg Mull helped find us exactly what we needed as a family. He was so knowledgeable of all that we looked at, with no pressure. Shane was happy to assist in making good deal for our budget. Justice was so helpful during financing. They treat you like family! We love Toyota of Cleveland! More
by haleyledford19
September 19, 2026
I wouldn't chose any other dealership and their service center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesom center. We have bought all of our vehicles with them for a while now. Never have I ever left regretting or questioning anything. Matt Frady is awesome salesman. Finance team is very knowledgeable and will help wherever they can and service time is a breeze. Easy and quick to set up. Love this dealership. They really try and please their customer reason I keep going back. More
by peepawmario13
Employees Worked With
Other Employees :
Matt Frady, Jason Keith
September 19, 2026
No appt so long wait for determining the issue with my battery. Jessica was most helpful on the phone and while I waited. It was a very busy day. They did assess why my car wouldn’t start and recharged my battery. Jessica was most helpful on the phone and while I waited. It was a very busy day. They did assess why my car wouldn’t start and recharged my battery so replacement was necessary at this time. More
by NF4YOU
Employees Worked With
Jessica Steohens
September 19, 2026
Quick check in, comfortable waiting area, verbal updates as needed, and fast check out. Couldn’t ask for more. as needed, and fast check out. Couldn’t ask for more. More
by rlbrannan
Employees Worked With
September 17, 2026
I finally got the car I’ve always wanted. Austin helped in such a big way! Thank you so much! Austin helped in such a big way! Thank you so much! More
by Sydney H
