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Toyota of Cleveland
McDonald, TN
5,898 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,898 reviews
October 19, 2026
Friendly staff and greatly appreciate the courtesy vehicle while truck being serviced. Also like the video file explaining the service being completed vehicle while truck being serviced. Also like the video file explaining the service being completed More
by kevinventura1975
Verified CustomerEmployees Worked With
October 18, 2026
Love Toyota of Cleveland. They always do such a fast good job. Very professional and friendly staff They always do such a fast good job. Very professional and friendly staff More
by Shanleah
Employees Worked With
October 18, 2026
If you want a dealership and a team that genuinely cares about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business about people when things go wrong, Logan, Crystal, Tyler, and Justin are the absolute best in the business More
by RENDERANDROOTLAB
Employees Worked With
Other Employees :
Logan Maddox
October 18, 2026
I waited for 2 hours with no updates and then waited another hour after that. I was told that I would get a free car wash and did not. They got grease on my dash. Terrible experience! another hour after that. I was told that I would get a free car wash and did not. They got grease on my dash. Terrible experience! More
by cindyrevis1
October 17, 2026
I got to the dealership at 7:15 am right when my appointment started and was immediately checking in. I came in for an oil change and they recommended a free tire rotation as I had bought a full set appointment started and was immediately checking in. I came in for an oil change and they recommended a free tire rotation as I had bought a full set there last time. I waited in the waiting room for about an hour and a half and was told my truck was ready with some notifications about my trucks condition.it was a pleasant enough experience and would recommend them to anyone. More
by MLIXEY
Employees Worked With
October 16, 2026
Loved my adviser Jessica, she was great. What I don’t like is that you have to plan on being there for nearly 2 hours for a simple oil change… and it’s quite expensive. What I don’t like is that you have to plan on being there for nearly 2 hours for a simple oil change… and it’s quite expensive. More
by JAMESRYOUNG4
Employees Worked With
Jessica
October 15, 2026
Great service and the salesman was good. A little high pressure. But not to bad A little high pressure. But not to bad More
by John Pippenger
Employees Worked With
