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Toyota of Cleveland
McDonald, TN
4,947 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,947 reviews
June 30, 2025
I was dreading starting the search for my next car, but my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was ver my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was very pleasant! Thanks Kenny! Crystal Thompson helped us with the sales and warranty materials and she was very knowledgeable, thorough, and helpful. Thanks Crystal! I am enjoying the 4Runner! More
by Alison M.
June 30, 2025
I worked with Caleb Lewis & he was top notch. Great dealership! Total Five Star Experience Great dealership! Total Five Star Experience More
by Turner.kim11
June 30, 2025
Josh and Nathan were great. Very helpful and easy to work with. Informative about the details of the car we bought and kindly walked us through the buying process with no pres Very helpful and easy to work with. Informative about the details of the car we bought and kindly walked us through the buying process with no pressure. More
by bestoddard
June 30, 2025
Callaway was my salesman. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. More
by weirdcellodude
June 27, 2025
Tyler was great. Would highly recommended him to anyone wanting to buy a new car. Would highly recommended him to anyone wanting to buy a new car. More
by Payton L
June 25, 2025
Friendly staff and quick service. Pre approved for Financing so that helped speed up the process. Respectful of my decision on which additional services I did and did not want Pre approved for Financing so that helped speed up the process. Respectful of my decision on which additional services I did and did not want More
by tflowers1972
June 24, 2025
We purchased a vehicle in 2021 and had a wonderful experience with the sales team at Toyota of Cleveland so, when my dad died in January of 2025 and we ended up with his very new 2024 Jeep Gladiator t experience with the sales team at Toyota of Cleveland so, when my dad died in January of 2025 and we ended up with his very new 2024 Jeep Gladiator that was financed with Chrysler Capital and they were giving us a hard time about having it refinanced we knew that we were going to go to Toyota of Cleveland to look into our options. Between Tyler in sales and Justice in finance, they figured out how to get my dads truck refinanced into our name and alleviated all of the stress that we have been experiencing for months while trying to figure out the best route. Can’t recommend both of them enough! Best of the best! More
by Josh and Keri
June 24, 2025
Tyler was a great sales associate. He was very helpful, knowledgeable, and all around friendly person. He made for a great experience! He was very helpful, knowledgeable, and all around friendly person. He made for a great experience! More
by jkaley78
Employees Worked With
June 19, 2025
Always have a great experience with this dealership…. . Both in sales and service….That is why we keep returning . Both in sales and service….That is why we keep returning More
by M&M219
June 18, 2025
The overall experience was great. Alfred was very personable and made me feel like family. I’ve purchased approximately 6 vehicles over the years from TOC and my experience is always Alfred was very personable and made me feel like family. I’ve purchased approximately 6 vehicles over the years from TOC and my experience is always top tier. Alfred mad the process easy and fast. All of the employees were pleasant to work with. Thank you, Alfred and thank you, TOC. More
by ljohnson0560
