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Toyota of Cleveland
McDonald, TN
5,962 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,962 reviews
November 13, 2026
Already did in previous text Ok, floor mats that I bought 10 years ago from you were not installed correctly- driver's side was said to be unsafe. Car wasn't washed or vacuumed bc Patrick said it was not wor 10 years ago from you were not installed correctly- driver's side was said to be unsafe. Car wasn't washed or vacuumed bc Patrick said it was not working More
by Vandy7880
Verified Customer
November 13, 2026
Allison and Toyota of Cleveland have done a great job with addressing any questions or concerns I have. They take the time to listen and to throughly inspect the car. I trust them! with addressing any questions or concerns I have. They take the time to listen and to throughly inspect the car. I trust them! More
by TRANSFORMINGSOUL
Employees Worked With
November 13, 2026
5 Allison was terrific! She covered everything I asked her to do and made it a wonderful experience. She covered everything I asked her to do and made it a wonderful experience. More
by cavityfllr
November 11, 2026
Caycee showed me coolant leaking into the cylinder. .. the cause of misfiring. Angelia and Caycee took the time to listen to my concerns. Caycee showed me coolant leaking into the cylinder... the cause .. the cause of misfiring. Angelia and Caycee took the time to listen to my concerns. Caycee showed me coolant leaking into the cylinder... the cause of misfiring. More
by CWHETMORE
Employees Worked With
Angelia and Ceecil.
November 11, 2026
They were very nice and respectful. No They were great and I don't have any more to say No They were great and I don't have any more to say More
by nurseharrison49
November 11, 2026
We went to nissan first, they wouldnt even come out and speak to us. Went across the street and Logan didn't hesitate. He made the process easy. Thank you again Logan. speak to us. Went across the street and Logan didn't hesitate. He made the process easy. Thank you again Logan. More
by JOSESPHSFOREVER
November 10, 2026
Wonderful dealership. Kenny Jones and Crystal Thompson made my purchase of a new car very easy and enjoyable. Kenny Jones and Crystal Thompson made my purchase of a new car very easy and enjoyable. More
by dvj527
