Toyota of Cool Springs

Alan is as high level as it’s gets! Great experience all the way around! Great experience all the way around! More

I had an excellent experience purchasing a new 2026 Toyota Highlander Limited from Toyota of Cool Springs. From start to finish, Jim made the process smooth, professional, and genuinely enjoyable. H Toyota Highlander Limited from Toyota of Cool Springs. From start to finish, Jim made the process smooth, professional, and genuinely enjoyable. He was knowledgeable about the Highlander, took the time to answer all my questions, and never made me feel rushed or pressured. Everything was explained clearly, from features and options to pricing and financing, which made me feel confident and comfortable with my purchase. Jim has a customer first attitude and I highly recommend him for anyone looking to purchase a new Toyota. More

We purchased our Camry from Alan. He was really helpful and knowledgeable. Both he and Cool Springs Toyota were great to work with. He was really helpful and knowledgeable. Both he and Cool Springs Toyota were great to work with. More

We purchased our new 4Runner with Alan! He was wonderful. Friendly, knowledgeable and I highly recommend. He was wonderful. Friendly, knowledgeable and I highly recommend. More

The dealership experience was great. Alan was very helpful and friendly. Even after purchase they called a few weeks later to check to make sure everything’s good and if I needed anythin Alan was very helpful and friendly. Even after purchase they called a few weeks later to check to make sure everything’s good and if I needed anything. Great service. More

So patient with me and kept in touch even when I wasn't sure what I wanted to do. I ended up with a car I love at a price that works for me. Alan was great! My best car buying experience ever. sure what I wanted to do. I ended up with a car I love at a price that works for me. Alan was great! My best car buying experience ever. More

We did NOT have a good experience with this dealership and feel they took advantage of us. On Saturday (1/3/2026), my wife purchased a vehicle but decide to return it the next business day since she did n and feel they took advantage of us. On Saturday (1/3/2026), my wife purchased a vehicle but decide to return it the next business day since she did not feel safe driving it (it was too big). We did go through the financing part but left without completing the transaction (no down payment was provided). They let us leave with both a dealer tag and drive out tag. They said they could not give us our paper work without the down payment. So we did not have the ability to review any return policy. When we returned to the vehicle, which had not been titled yet, they made us "trade in" the vehicle has if it was used. She picked out another vehicle and in order to get out of the first vehicle they charged her $6,600. So now they can sell the first vehicle as NEW and also charged my wife in order to purchase another vehicle. We would not recommend this dealership. Unfortunately we still have to go back and pick up the new vehicle tomorrow. More

Hello, I’m Lee it’s my first time at Toyota of Cool Springs and going thru the Costco auto program. I purchased a brand new 2026 4Runner TRD pro sport premium heritage blue and have to say “What an ama Springs and going thru the Costco auto program. I purchased a brand new 2026 4Runner TRD pro sport premium heritage blue and have to say “What an amazing experience!!!” Jimmie Gile was my sales rep and he will assist, guide and help you thru the smooth process. He’s a great guy. I just want to take the time to say “thank you” to Toyota of Cool Springs, Jimmie, and Jason in finance. 👍 I will definitely be recommending to my friends and family. More

Great teamwork. Al is the best!!!!! Service is great also if you have plenty of money for regular maintenance Al is the best!!!!! Service is great also if you have plenty of money for regular maintenance More