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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

July 07, 2022

Kenny Eastman is the best you can get at Toyota Cool Springs. He really cares about his clients and goes above and beyond for them. I now consider Kenny family after how much he has done for me and how More

by katie jensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jul 09, 2022 -

Toyota of Cool Springs responded

Hi Katie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2022

The finance department should be friendly and honest to customers. The interest rate should be fair to customers. More

by Rav4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Toyota of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 01, 2022

Hunter was very helpful and patient all through the process of finding the right car for us… More

by Richard.barnes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 01, 2022

Hunter and the staff were very attentive and made the car buying process a breeze! Will definitely do business with Cool Springs Toyota in the future. More

by littlemissironmiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D. Fun
Jul 03, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 01, 2022

From the very beginning Hunter was extremely helpful. Before making a decision, almost 2 months had past since we first talked about the car and he called to check in and when I was finally ready, I reac More

by Smcgriff0728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 26, 2022

I absolutely loved my experience with Toyota of Cool Springs! Hunter was very knowledgeable able was able to clearly explain to a new car owner exactly everything needed to know about the car and the ne More

by Efarag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jun 27, 2022 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 25, 2022

This was the only dealership with decent inventory I was able to test drive. Hunter was very knowledgeable and helpful in guiding me to my dream car! Him and Toyota of Cool Springs made it super easy to fin More

by lillybethb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Toyota of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota of Cool Springs!

June 25, 2022

Hunter was amazing. He and the finance guy took the time to go over all my questions or concerns. I look forward to working with them again. More

by amybucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you, and have a fantastic day!

June 25, 2022

Hunter was very helpful. It’s a stressful time to buy a car and he made it easy and found exactly what I was looking for. He didn’t try and talk me into something outside my More

by Tessa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Toyota of Cool Springs responded

Hi Tessa, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

June 24, 2022

Hunter was very patient answering all kind of questions and Hunter was so flexible and tried best to go over vehicles and explaining the difference which made eazy for us to decide. I would choose hunter a More

by praveen DABBARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2022 -

Toyota of Cool Springs responded

Hi Praveen, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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