Toyota of Cool Springs - Service Center

The person that picked up my car was so very nice. All the work was done in a timely manner. It is always a please dealing with the people at Toyota of Cool Spings. the work was done in a timely manner. It is always a please dealing with the people at Toyota of Cool Spings. More

Thanks Toyota of Cool Springs! My check engine light on my 2003 Tundra came on recently. After taking it to your shop it turned out to be only the gas cap so I had it replaced and some other minor work per my 2003 Tundra came on recently. After taking it to your shop it turned out to be only the gas cap so I had it replaced and some other minor work performed. Thanks to Joe in the service department I was treated very fairly and will keep both my Toyota vehicles at Toyota of Cool Springs. Very satisfied customer. More

Can always count on them to do the job right the first time. It’s always easy and they keep their promise every time. I would not go anywhere else. time. It’s always easy and they keep their promise every time. I would not go anywhere else. More

Great Service from an honest dealership We have a Sequoia, Tundra, Sienna and a 4Runner in the family. All are serviced by Toyota CS and all are one owner cars purchased new. Every service, We have a Sequoia, Tundra, Sienna and a 4Runner in the family. All are serviced by Toyota CS and all are one owner cars purchased new. Every service, recall or problem we have had has been handled professionally, politely and with competence, from the techs in the back, to the service writers, fiance and sales folks as well. Our go to guy in service is John Kuykendall. He is knowledgeable and goes the extra mile to explain things that need doing and what the cost will be up front. I appreciate the care he gives each member of our family and the attention to detail he provides. John is real asset in a large dealership like this . Service scheduler Kayla is very helpful as well. She makes sure the time and appointment will work when convenient for you, not just for the dealership. More

Toyota of coolsprings always offers me exceptional service no matter why I come in. This last time I went in, Jeff helped me out. Jeff was the definition of customer service perfection. He was dedicat service no matter why I come in. This last time I went in, Jeff helped me out. Jeff was the definition of customer service perfection. He was dedicated to helping me as a customer and genuinely just an awesome person to speak with. I highly recommend working with Jeff for an easy going, friendly, to the point deal. More

John Kuykendall is the best Service Advisor I have interacted with in my 35 years of owning new vehicles. His people skills, knowledge, and patience in answering my myriad of questions were greatly ap interacted with in my 35 years of owning new vehicles. His people skills, knowledge, and patience in answering my myriad of questions were greatly appreciated. Great asset for your service department and dealership.! More