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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.5
1,261 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 1,261 reviews

May 30, 2026

They are friendly. Joe was the person that greeted and helped me. He was friendly. More

by hguh7
Recommend Dealer
Yes
Employees Worked With
Yes.
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Jun 04, 2026 -

Toyota of Dallas responded

We are utterly delighted to hear about your positive experience with us! It's wonderful to know that you found our team to be friendly and welcoming during your visit. We're especially pleased that Joe made such a great impression by providing you with friendly service. Your feedback means a great deal to us at Toyota of Dallas, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

May 29, 2026

. It was a good experience, Luis was friendly and helpful I bought a car More

by ULIVENTURA2025
Recommend Dealer
Yes
Employees Worked With
Luis Ornelas
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Jun 03, 2026 -

Toyota of Dallas responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that Luis provided you with friendly and helpful service during your car purchase, and that your overall experience was a good one. At Toyota of Dallas, we strive to ensure every customer feels valued and supported throughout their journey with us. Your feedback about Luis and the service you received truly means a lot to our team. We appreciate you choosing us for your automotive needs and hope you enjoy your vehicle for many years to come.

May 29, 2026

Best He was great. Took the time to assist and did it in an efficient manner. Thank you More

by PHOENIX2020LLC
Recommend Dealer
Yes
Employees Worked With
Doung
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Jun 03, 2026 -

Toyota of Dallas responded

We are ecstatic to hear about your positive experience with our team member. It's wonderful to know that he took the time to assist you and did so in an efficient manner - this reflects exactly the kind of service we strive to provide every day. Thank you for taking the time to share your feedback. Your recognition of our team's dedication means a great deal to us, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

May 29, 2026

Jaymes did a great job hustling like crazy to find the 4 runner I wanted. I was pretty picky but he found just the right one. His partner was a big help and the finance person made the paperwork easy. More

by STEPHENSON1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaymes.
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May 29, 2026 -

Toyota of Dallas responded

It's fantastic to know that our entire team, including Jaymes' partner and our finance department, worked together to make your experience smooth and enjoyable from start to finish. We genuinely appreciate customers like you who take the time to recognize our team's hard work and commitment to excellence.

May 28, 2026

Great service. Explained everything very thoroughly and answered all my questions. Very good at communicating status More

by Mdukeman
Recommend Dealer
Yes
Employees Worked With
Zahid
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May 29, 2026 -

Toyota of Dallas responded

Thank you for your wonderful feedback about your experience with Toyota of Dallas. We are absolutely thrilled to hear that our team provided you with great service and took the time to explain everything thoroughly while answering all of your questions.

May 28, 2026

I have purchased my last two cars at Toyota of Dallas and always get top notch service. The staff is always professional, friendly, and very knowledgeable of their products. Greg was specifically helpful a More

by SHERILUDWIGS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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May 29, 2026 -

Toyota of Dallas responded

We're particularly pleased that Greg was able to make your last service appointment such a smooth and efficient experience while keeping you well-informed throughout the process. Your loyalty and trust in Toyota of Dallas for your automotive needs means everything to us, and we look forward to continuing to serve you with the same level of excellence you've come to expect.

May 28, 2026

Process went pretty smoothly -- everything was explained in detail and every question I had was considered thoughtfully! More

by VELAGAPUDI_PREETHI
Recommend Dealer
Yes
Employees Worked With
Denontrei
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May 29, 2026 -

Toyota of Dallas responded

Thank you for taking the time to share your positive experience with Toyota of Dallas. We are delighted to hear that your process went smoothly and that our team took the time to explain everything in detail while thoughtfully addressing all of your questions.

May 27, 2026

Dealership is big and they strive to satisfy customer Nehal Hasnat smart polite sales person More

by Pwangsri
Recommend Dealer
Yes
Employees Worked With
Nehal Hasnat
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May 29, 2026 -

Toyota of Dallas responded

We're especially grateful for your kind words about Nehal's professionalism and courtesy. Having knowledgeable and polite team members who can provide excellent service is something we take great pride in, and your feedback reinforces the quality of experience we strive to deliver to every customer.

May 25, 2026

Issue is not resolved yet Dealer was not able to diagnose the issue and the problem is still persisting. Need to visit the dealer again. More

by parvez
Recommend Dealer
No
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May 28, 2026 -

Toyota of Dallas responded

We understand how frustrating it is when a vehicle concern persists after a service visit, especially when a clear diagnosis has not yet been reached. Our team works to thoroughly inspect and troubleshoot reported issues in order to identify root causes and complete effective repairs. Feedback regarding diagnostic outcomes and overall service resolution is appreciated and will be reviewed internally as part of our ongoing efforts to improve service quality and technical accuracy. Please reach out to our Customer Relations Manager, Vianney Pedroza, at Vianney@toyotaofdallas.com so we may further assist you.

May 24, 2026

Alfredo was amazing! He has exceptional customer service skills and really took good time explaining what my car needed. He was never pushy when I declined services that More

by SHENNAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
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May 29, 2026 -

Toyota of Dallas responded

We are absolutely thrilled to hear about your exceptional experience with Alfredo! It's wonderful to know that his customer service skills and genuine approach made such a positive impression on you. His ability to explain your car's needs without being pushy truly reflects the professional and authentic service we strive to provide.

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