Toyota of Dallas

Don't bother to make an appointment Toyota of Dallas' website makes coming in for service on Sunday sound so appealing -- discount, donuts, an appointed time for your service -- Sounds g Toyota of Dallas' website makes coming in for service on Sunday sound so appealing -- discount, donuts, an appointed time for your service -- Sounds great, right? Don't believe it. It's first come, first served, as usual, but fewer service advisors, no donuts, which is healthier, but don't promise them on your website, and when I mentioned the $29.99 price, the service advisor said he'd have to check -- obviously, he hasn't looked at their website Sunday Service page. Oh, and a two hour wait for an oil change -- I'm bummed. This is the closest dealership to my home and I bought a $2k extended warranty and I was hoping for a great experience on my oil change so I would feel comfortable in bringing my car here for anything major. The jury is still out -- I'm still in the waiting area, hour 1 has past and let's see if they can keep their time promise.... More

SCAM! We ask for an out the door quote on a vehicle. We were given a direct quote. We went over the quote 3 times with the salesman AND the manager (Cody) w We ask for an out the door quote on a vehicle. We were given a direct quote. We went over the quote 3 times with the salesman AND the manager (Cody) we wanted to make sure before we drove over an hour away that all of our numbers matched up. We went over every possible fee. We drove the hour away to test drive the car. They insisted that the car was $7,000 more than the quote. That was the lowest they could do. $7,000 is a HUGE mistake! His logic made no sense what so ever as to why the price changed so much. THEN after the hour drive and 3 hour HASSLE we were stuck in rush hour getting home empty handed. This dealership is a SCAM and a big WASTE of your time. More

Horrible Experience! We had a truly horrible experience at Toyota of Dallas searching for our daughter's first car. We purchased a used Corolla from them, only to find ou We had a truly horrible experience at Toyota of Dallas searching for our daughter's first car. We purchased a used Corolla from them, only to find out that the previous owner(s) had been smokers. They covered up the smoke smell very well when we test drove the vehicle one evening, but the next afternoon after sitting in the heat, we could barely sit in the car before our eyes started tearing up and burning. Less than 24 hours after the purchase, we called to say we were returning the car. They refused to work with us to return the car. We stopped payment on our check and finally were able to void the transaction. During the process, we thought the General Manager, Darren, would want to make this right, but instead berated my husband over the phone, even telling him that he gives customers a bad name! The sales person we worked with was not at all knowledgeable about the car we test drove, even though we had made an appointment. Avoid this dealership at all costs!!!! More

Get Treated Right with Sam's Team at Toyota of Dallas I dreaded the idea of having to spend hours haggling over a car when time came to trade in my older model. After learning the cost of repair on my ol I dreaded the idea of having to spend hours haggling over a car when time came to trade in my older model. After learning the cost of repair on my older car was going to be substantial, I drove to Toyota of Dallas and met Sam Mau and his team of professional salespeople. Everyone treated me with courtesy and we quickly found the car I liked. I was surprised at the ease with which we were able to agree on a price and a trade in value on my older car. From start to finish I drove off in a 2014 model car I like at a price I can afford in less than two hours. I'll beat the drum or ring the bell or bang the gong for Sam's Team at Toyota of Dallas any time! More

amazing customer service I went to toyota of dallas to purchase my first vehicle. Harold was my sales person being a first time car buyer I had a million questions and he answ I went to toyota of dallas to purchase my first vehicle. Harold was my sales person being a first time car buyer I had a million questions and he answered every question l. He was incredibly patient with me and got me the car I was looking for at the price I wanted. I sent my parents to go see him and they both got brand new cars! If you're looking for a truly amazing experience go see Harold at Toyota of Dallas!! More

really great!! I went to test drive the ford taurus and loved it! we actually ran out of gas on the test drive, which was an adventure! the woman from the dealership I went to test drive the ford taurus and loved it! we actually ran out of gas on the test drive, which was an adventure! the woman from the dealership riding with me didn't skip a beat. had their guys come pick us up and gave me a voucher for a free tank of gas. they gave me a good deal on my suv which I was very happy with. drove off with a great car and a full tank of gas and a voucher for another free tank of gas for running out of gas on the test drive. I was happy! More