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Toyota of Deerfield Beach
Deerfield Beach, FL
1,877 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,877 reviews
December 08, 2017
Duane Crawford is the man to see! As my title / header says.....HE'S THE MAN TO SEE! He's assisted several close friends and family. Makes things haopen despite certain situations an As my title / header says.....HE'S THE MAN TO SEE! He's assisted several close friends and family. Makes things haopen despite certain situations and circumstances. Made them feel like a person and not been juged from past credit mistakes. Give him a call (better yet. Send him a text. Busy guy but he will answer) More
by Vanessa123
Employees Worked With
Duane Crawford
Helpful December 02, 2017
Amazing Experience I had my best experience ever buying a Rav4. I never seen something like that! Congratulations Felipe and Carlos You guys are the best! Marcelo I had my best experience ever buying a Rav4. I never seen something like that! Congratulations Felipe and Carlos You guys are the best! Marcelo More
by Marcelo
Employees Worked With
Carlos Oliveira, Veruska Bermejo, Felipe Maia
November 27, 2017
New car Had a 10 year old Toyota solara convertible. Ready for a change. Went for the CHR.. Very nice. I love the outside color and inside style. Very g Had a 10 year old Toyota solara convertible. Ready for a change. Went for the CHR.. Very nice. I love the outside color and inside style. Very good customer service with Vlad and Alex!! More
by Linda D
Employees Worked With
Natalie Pena, Alexey Vozrud, Vlad Dovhopolyi
November 21, 2017
Excellent Staff Alejandro Mayori, the salesman, and Richard, the stock manager, provided excellent service. Richard worked hard to find the vehicle I was looking for Alejandro Mayori, the salesman, and Richard, the stock manager, provided excellent service. Richard worked hard to find the vehicle I was looking for and Alejandro assured that he would work me through the new electronic features. I was impressed with both employees sincerity. More
by Mick DB
Employees Worked With
Richard (I forget his last name) the inventory manager, Alejandro "AJ" Mayori
November 18, 2017
Not recommended They are good marketers but when you actually need their help, they are never there to help. Also, they keep on offering deals by phone that are not They are good marketers but when you actually need their help, they are never there to help. Also, they keep on offering deals by phone that are not real just to make you go there. More
by Luis
Employees Worked With
Carlos Oliveira, Veruska Bermejo
November 17, 2017
Great experience Between Richie in service, Bonnie, and Ali in sales Toyota of Deerfield Beach once again does a great job. I would recommend them to anyone looking Between Richie in service, Bonnie, and Ali in sales Toyota of Deerfield Beach once again does a great job. I would recommend them to anyone looking for a new car or servicing their current Toyota More
by Spell
Employees Worked With
Bonnie Shafer, ALI SHIRDEL
November 14, 2017
Best dealership for Brazilians in South Florida I live in South Beach and after watching this Toyota dealership Tv ad in the Brazilian channel I decided to give it a try after going to a few differe I live in South Beach and after watching this Toyota dealership Tv ad in the Brazilian channel I decided to give it a try after going to a few different dealers. The Brazilian team was really welcoming and made me feel like home. Also, I wasn't sure if I wanted to buy a new car or just refinance mine, and they explained everything in detail. I highly recommend this dealership. Carlos, Ana were super attentive and professional, which is hard to find in Miami. It's definitely worth the drive. More
by Gisele_Oliveira
Employees Worked With
Carlos Oliveira, Ana Maia
November 12, 2017
Felipe Maia was outstanding!! This dealership was good, the service was nice but Felipe Maia went above and beyond to make sure I purchased exactly what I wanted. I felt like famil This dealership was good, the service was nice but Felipe Maia went above and beyond to make sure I purchased exactly what I wanted. I felt like family by the end of the whole process. I really recommend Toyota Deerfield dealership (Felipe Maia in particular ) to anyone who is looking for a new car! Good prices, great cars and nice sales people. I will use this dealership again for sure!! More
by Lubaiana
Employees Worked With
Yan.... Not sure his last name., John Dearing, Felipe Maia
November 06, 2017
ALMOST A WASTE OF MY TIME why is getting a car such a three ring circus. When I bought my Honda in 2004 I was in and out of the dealer an hour with the car. This time it took why is getting a car such a three ring circus. When I bought my Honda in 2004 I was in and out of the dealer an hour with the car. This time it took 2 days to get the car. The amount of paperwork and other stuff that you have to go through is just too much for a customer to handle. And who's supposed to be the King of the Road the customer!!!! anyways the people at the Toyota dealer wear nice at all but it was just such a an awful experience going through all the stuff you had to do that it just made one so angry that I almost just got up and walked out and said forget about buying a new car. Even today I have to go back to the finance office and redo it or buying outright rather than having a lease which wasn't their fault anyway but. But I didn't get the card delivered to me until 6 in the evening. The pace of the process is way too slow and something needs to be done about it and the people need to be a little sharper to handle the situation. I shouldn't have to raise my voice to get something done that should have been done an hour ago. I know most car dealerships think the buyers are stupid and don't know what the xxxx they're doing and that the dealer has the upper hand which they do but I can see now why people buy online instead of going to the dealer. Like I should have done. My fault thank you More
by Rafael nadal
Employees Worked With
Bill D. in finance he,did a,fine job with the finacing. ut the,service deals that cost extra at the end should be,told during the,sales process, or at the very end., Duane Crawford, Alejandro "AJ" Mayori
November 01, 2017
Being lied to I set up an appointment to look at a truck that I was interested in and traveled the hour to see it. The experience started out to look promising but I set up an appointment to look at a truck that I was interested in and traveled the hour to see it. The experience started out to look promising but after test driving the truck and noticing a pull to the right I started to inspect the vehicle a little further since I do all my own work on my vehicles and have for the past 20 years. I had the dealership pull the car fax report and it stated that there were no accidents but to me I noticed there were 2 cracked taillights and the tailgate was way off center. I looked further and underneath and noticed that the bumper had been straightened and been painted (you could still smell the fresh paint) and there was overspray underneath the truck all over it. I stated that I was still interested in the truck but not for the price that they had it listed for I told them the price I was interested in buying it for which not an unreasonable buying price. The sales person then went to grab who I believe was a sales manager named Peter he stated that this truck was brought in and there was nothing wrong with it and it was a beautiful truck. I then began to tell him what I found in inspecting the truck and it seemed to be in an accident I took him to the truck and showed him my findings and told him my price I was comfortable paying he stated that my price was exactly what they took the truck in on trade for, he then stated that if he sold the truck for this price he would be loosing money since they did 3000 dollars in repairs.Well if you took the price I was offering and added the 3000 in repairs we would be at the price they were asking for the truck originally. I asked him what repairs were done because he originally told me the truck was in excellent condition when they took it in on trade. He began to tell me he would have to look at the service report to let me know which he never did. Something didn't seem right so I went to leave the dealership and he stopped me and came down on the price 500 dollars and I told him were were still a couple thousand off what is a fair price especially with my findings he then laughed and said someone will buy this truck for what we have it listed for and I laughed and said your correct but then you would be lying to a customer if you didn't let them know what my findings were. He laughed again and stated it will get sold. I left the dealership really disappointed in the customer service from Peter. I received a phone call the following day from Winslow I believe another manager and told him this exact story he pulled the service report and told me he mounted 2 tires, re-surfaced the rotors and replaced the brakes and that was it. I asked what about the fresh paint I found on the truck he stated I don't know. I then asked why did Peter lie to me about putting 3000 dollars in repairs to the vehicle when these minor repairs which are standard are very cheap I can re surface 4 rotors at Pep Boys and buy all new brake pads for less than 300 dollars. I was told he didn't know but he can't go backwards and only move forward and just tried to stray from why his managers would lie to a customer and was caught in a lie. He then came down another 1000 on the price and then was told that I won't get the best price over the phone I would have to come in to see what they could do. I was baffled he wanted me to drive an hour again when I was already in their dealership the previous day and was lied to and laughed at. This dealership is supposed to have awards for customer service this is why I went there I got the complete opposite from them I was lied to by their manager in which I caught him. Just BEWARE about being lied to for them to sell you a vehicle. More
by ssean17707
Employees Worked With
Winslow, Peter Bailey
