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Toyota of Des Moines

Grimes, IA

4.7
7,027 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,027 reviews

March 22, 2024

Very good No issues, nice waiting area, did not take too long. Nice to have a coffee station and rolls! More

by MRBJWILSON
Recommend Dealer
Yes
Mar 25, 2024 -

Toyota of Des Moines responded

Glad it was very good! We appreciate you recognizing the nice waiting area, quick service, and tasty treats. See you next time!

March 22, 2024

Dropped my vehicle for an oil change and brake inspection first thing in the morning. When I hadn't heard anything by noon I called to check up on it and the receptionist was extremely rude. I don't get it More

by WRVANWEELDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All interactions over phone or text
Mar 25, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We are extremely disappointed that you feel our receptionist was being rude. We would like to discuss this further and see if there is anything additional we can do for you. Please contact our General Manager, JP Phillips.

March 21, 2024

Everything was perfect. ?? It was the best experience for me visiting Toyota of Des Moines. More

by HARSH.GRIMES
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Millhollin
Jul 15, 2024 -

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

March 21, 2024

I have always had a good experience there and trust the mechanics fully with my vehicle. More

by 66bluevette
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Jul 25, 2024 -

Toyota of Des Moines responded

Thank you for the great review, kind words & trust. We look forward to your next visit.

March 21, 2024

Arrived and was taken care of immediately. Ask for air filter to be replace was was taken care of no problem More

by Blondie
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Mar 21, 2024 -

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

March 21, 2024

PJ was excellent to work with - was professional and made the car-buying experience looking out for our best interest. Highly recommend. More

by mmiller041
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Des Moines responded

Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here at Toyota of Des Moines, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

March 21, 2024

I have Ben taking my car to dealership for work since I purchased it. Solara now has 177,000 miles on it. Always have quick, helpful service, people are pleasant and efficient. I like the videos which show More

by joyce602
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz
Mar 22, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

March 21, 2024

Agent was very courteous & kept me informed This was the maintenance check. They text me with what needed to be done. They sent me a video of the check they did More

by Milo Been
Recommend Dealer
Yes
Mar 22, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

March 21, 2024

Everyone that I have met was very professional Not that the sales person knows until it happens, I think they should ask up front if the vehicles title that you are trading in is from this state. Luckily I More

by C.WOLFE46
Recommend Dealer
Yes
Employees Worked With
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Caffrey
Mar 22, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

March 20, 2024

Quick, easy and fast check in. Reasonable wait til for service. Informative of service being done with video More

by ripperc1
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Mar 20, 2024 -

Toyota of Des Moines responded

Sounds perfect! Quick check-in, reasonable wait, and informative video - that's how we roll. Thanks for your review!

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