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Toyota of Des Moines

Grimes, IA

4.7
4,718 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,718 reviews

May 08, 2024

Very professional and timely. I will also likely buy my next vehicle there. Thank you. More

by BRIAN.P.LORBER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Come back and see us anytime!

May 08, 2024

Having my Toyota service at Toyota of Des Moines is the best customer Service friendly. More

by COLLEEN0189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 08, 2024

Dealership has always been timely and responsive to my needs. People are polite, and willing to go the extra mile. When they mess up, which is rare, they accept responsibility. More

by FANDFLYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

May 07, 2024

When I bring the car at home at the first week it found 3 problem I am not happy about that More

by JAYHONNASRAT10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. If you would like to discuss this further, please contact our General Manager, JP Phillips.

May 07, 2024

The gentleman that helped me was very nice and courteous. Was told it would/could be almost an hour for an oil change. Think it was just around 45 minutes. Thanks ! More

by donvicki1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think I worked with Justin...
May 08, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

May 07, 2024

We had a great experience. Everyone was easy to work with and the process was fast. More

by SWAIMIES5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 07, 2024

Andy Whiting was great to work with. Professional, helpful, and kept us informed throughout the purchase of our vehicle. More

by GPDETIMMERMAN
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Toyota of Des Moines responded

We love simplifying the process. Thanks for trusting us! Happy Driving!

May 06, 2024

Dealership was very professional and I am satisfied with the quickness and efficiency of its employees. More

by TQUICK04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Des Moines responded

Professionalism, speed, and efficiency - that's what we do! Thanks for visiting Toyota of Des Moines!

May 06, 2024

Gordon is very helpful, process is quick and easy but have to wait for few week to get vehicle More

by KRISHDHIMAL16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! Glad Gordon made your service process quick and easy. We appreciate your business!

May 05, 2024

Very good to work with. Courteous service and informative employees. Would definitely return for repeat business. More

by T.THURTELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

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