Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
179 Reviews
4.6

179 Reviews

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179 Reviews of Brock Grim

August 11, 2026

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Employee Rating

Quick and professional service. I will continue to recommend and use Toyota of Des Moines More

by PIDOOLIN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 09, 2026

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You have 2 Rav4s attached to my account. ..my vehicle was not in this week Please correct this problem More

by Erinleiran
Recommend Dealer
No

Other Employees Tagged: Brock Grim

July 28, 2026

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You have limited appointments for basic service. You service drive staff are not that friendly. I felt like I was a burden. More

by PETERHILL.IA
Service Price Transparency
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Service Communication
Recommend Dealer
No

July 25, 2026

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They refuse to update contact info for clients when they are told they have the wrong number. More

by Dtdoesntworkwiththatcompanyanymor3
Service Price Transparency
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Recommend Dealer
No

July 17, 2026

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Every person I encounter at the dealership is friendly and personable. I'm always greeted with a smile. The service needed is straightforward and professional. More

by ANGELINAECKSTEIN
Service Price Transparency
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Recommend Dealer
Yes

July 09, 2026

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Employee Rating

We had an unfortunate, totally accidental mechanical situation. Fortunately, Brock, Chad, Kelly, and Shane helped us resolve the situation with complete professionalism. Thank you!?? More

by Deadwoodmike57
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

July 08, 2026

Dealership Rating
Employee Rating

Very pleased with the service and the overall process. Don't enjoy the repetitive surveys however. I like Toyota of Des Moines More

by kwsteeler
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

July 03, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and professional in helping us resolve a difficult situation. Brock was great, Chad was great, and Kelly was great. Shane was extremely helpful as well. Thank you. More

by Deadwoodmikemike57
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 01, 2026

Dealership Rating
Employee Rating

Maintenance was done promptly and no problems were found. Scheduling was eas and it was fast. More

by Jamesrolson
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

June 27, 2026

Dealership Rating
Employee Rating

I had an urgent situation and they came through to get my problem resolved. Kept me informed. More

by RECKOFF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

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