Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
152 Reviews
4.6

152 Reviews

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152 Reviews of Brock Grim

April 16, 2026

Dealership Rating
Employee Rating

4 They got me when I wanted, just wish could do software updates on weekends as I live hour away and don't want to miss work for a update. More

by HORNHNTR
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

April 15, 2026

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Employee Rating

Wait time was decent but was quoted 1 hour but waited 1. 5 hours. Completely fine but could have been better. Service seemed good I only wanted an oil change but they seemed to do more than that which is coo More

by MATTSMITH460
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

April 11, 2026

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Employee Rating

I had a wonderful experience with Brock - He's the reason I gave Toyota of DM a 5 rating - He was awesome to work with! More

by KJCAFFREY
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

April 09, 2026

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Easy to make appointments. Clean and Comfortable waiting areas. Friendly staff. Quick service. Great cookies! More

by Bob R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2026

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I want to special thanks to Toyota of desmoines for their service to us we appreciate More

by MILLERGEORGE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2026

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Didn’t have an appointment dealer got me right in and changed oil fixed few other problems very quickly and to my satisfaction. More

by Rrchurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 31, 2026

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Brock is amazing! He was so kind and compassionate. I gave been a customer for 6 years and Brock has been the best employee I've interacted with. More

by MICHELLE.WILFER
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

March 29, 2026

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Employee Rating

Great experience. Would recommend every Toyota owner to get their services done with Toyota of Des Moines More

by DBHARRIS006
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

March 22, 2026

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Employee Rating

I appreciate the courteous service, easy to make appts. Overall, great from start to finish More

by jen o
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 17, 2026

Dealership Rating
Employee Rating

Service department explained what they were going to do prior to service and completed the job quickly. Highly satisfied! More

by JMRSTIK
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

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