Toyota of Des Moines

Everyone was helpful in every way I would have given 5 star, but your 200,00 mile warranty had to many catches in it for it to be of value to me. Other than that everything else was ve I would have given 5 star, but your 200,00 mile warranty had to many catches in it for it to be of value to me. Other than that everything else was very good. More

New Tacoma Steve was very easy to work with. Worked easily around my crazy schedule, got me scheduled asap and got me in the exact Tacoma I wanted! Steve was very easy to work with. Worked easily around my crazy schedule, got me scheduled asap and got me in the exact Tacoma I wanted! More

Excellent speedy service I scheduled an appointment online and ended up arriving late to my appoinment. They didnt even mention it and were still able to get me in and out in I scheduled an appointment online and ended up arriving late to my appoinment. They didnt even mention it and were still able to get me in and out in about 30 mins for an oil change, filter replace, and headlight replace. The price was also far cheaper than I thought it would be for all that. They told me proving right away and stuck to that, no up sales or any pressure. I will be back for all if my service! More

oil change I was in for an oil change and forgot to ask to get my tires rotated. I wish a staff member would have brought this up as it is usually done at the sa I was in for an oil change and forgot to ask to get my tires rotated. I wish a staff member would have brought this up as it is usually done at the same time and now I will need to do it at a later date. More

Extremely friendly and simple I had a great experience here. Steve Henigan was both professional and funny-also, very patient. He explained a lot to me and walked me through the c I had a great experience here. Steve Henigan was both professional and funny-also, very patient. He explained a lot to me and walked me through the car. When I had to sign for the car it was quick and easy. It honestly took longer than it would have because I enjoyed talking with Marcy so much. JD then did a very thorough walkthrough when I came back to get the car, so I felt pretty comfortable driving off with it. He was also very funny and personable. I felt more like I was going to a family owned shop than a dealership, which is awesome. Highly recommend. More

Was a great expereince. Was very inpressed with everyone I dealt with.Dealing with the money part was the best expereince I ever had at a dealership.Thanks a lot. Was very inpressed with everyone I dealt with.Dealing with the money part was the best expereince I ever had at a dealership.Thanks a lot. More

5000 mile service I really appreciate the pick-up and drop off experience when service is needed. The people who pick up are pleasant and the making an appointment wa I really appreciate the pick-up and drop off experience when service is needed. The people who pick up are pleasant and the making an appointment was smooth. More

Steve is the best! We drove all the way from Iowa city to buy our Highlander from Steve and we can’t say enough good things about how he helped us out in purchasing a We drove all the way from Iowa city to buy our Highlander from Steve and we can’t say enough good things about how he helped us out in purchasing a new vehicle and the ease that he made it. More

Routine service They were very thorough and explained what they did. They took me right away and didn’t have to wait long in the waiting room. The waiting area was c They were very thorough and explained what they did. They took me right away and didn’t have to wait long in the waiting room. The waiting area was clean More

Good service overall The work and communication with the servicing was good. Waited quite a while for a scheduled oil change. Woman at check-out desk was not friendly at The work and communication with the servicing was good. Waited quite a while for a scheduled oil change. Woman at check-out desk was not friendly at all. Otherwise no problems and good service. More