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Toyota of Des Moines

Grimes, IA

4.7
8,107 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,107 reviews

October 16, 2019

Friendly Expertise I like coming to Toyota of Des Moines to have my car serviced as everyone is always so pleasant and professional. I have heard horror stories about o More

by LGWH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm afraid I can't recall his name.
Oct 17, 2019 -

Toyota of Des Moines responded

Thank you for the review. We are so sorry for any past experiences you had and we are truly grateful to have you as a customer. We look forward to seeing you next time!

October 16, 2019

Great and reliable service The service is quick and reliable. The best part is that the cost is comparable to other car services which often are a hit or miss in term of quality More

by Martin Acerbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Oct 17, 2019 -

Toyota of Des Moines responded

Thank you for the review Martin! Thanks for stopping in to get great, quality car service!

October 16, 2019

Great experience!!! A big thanks to Scott Hampe and Rob Hutt on helping me pick out the perfect car for me!!!! There were certain things I wanted and certain things I did More

by Ficcolajm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hampe
Oct 17, 2019 -

Toyota of Des Moines responded

That's great to hear! We're so happy that you decided on a Toyota Camry! Congratulations on your new car!

October 15, 2019

Return customer This is our 4th Camry, 2 nd purchase from DSM Toyota. Great service department, not pushy. Working with Bryon our salesman was enjoyable. Very knowled More

by Biondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Baker
Oct 16, 2019 -

Toyota of Des Moines responded

Thank you for your loyalty, Biondi! We're so glad you had an enjoyable and successful experience working with Bryon and our team! Enjoy your new Camry! If we can be of assistance in the future, please let us know!

October 15, 2019

Toyota always provides me excellent service I love the staff Jennifer in warranty is always so helpful and polite. She has a wealth of knowledge and is always willing to help us. Jennifer is a great example of More

by Finnegans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Phelps
Oct 16, 2019 -

Toyota of Des Moines responded

So glad you enjoyed working with Jennifer and the rest of our team! Thank you for taking the time to leave us a review. If we can be of service again, please let us know!

October 14, 2019

4runner Cass is always great to work with & has helped me take care of my 4runner for over 8 years. Great customer service & always explains things so I under More

by Stacy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Oct 15, 2019 -

Toyota of Des Moines responded

Thanks for sharing, Stacy! We want every customer to feel comfortable and informed at every step of the service process, and it’s great to hear that Cass has made sure of that for you. Thanks again for your feedback, and we look forward to seeing you again in the future!

October 14, 2019

Busy but Successfully Delivered The oil change I had on Saturday was a great experience. They were extremely busy but got me taken care of as quickly as they could. I also had a More

by drivis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I cam't remember his name.
Oct 15, 2019 -

Toyota of Des Moines responded

Thank you for sharing your experience with us! We strive to make every visit to our service department as quick and efficient as possible! We appreciate your business and feedback, thanks for choosing Toyota of Des Moines!

October 13, 2019

Service The service was excellent. Cass was knowledgeable, Answered my questions. Quality work. Appreciated the shuttle service. All in all it was a good More

by Wheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Oct 15, 2019 -

Toyota of Des Moines responded

We are happy to hear that our team provided you with excellent service! Thank you for sharing!

October 13, 2019

Satisfied Service was provided in a timely & professional manner. Each employee that I encountered was cordial. The use of a video was a rather unique & interes More

by Curt
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Oct 15, 2019 -

Toyota of Des Moines responded

Thanks for the great feedback, Curt! We strive to make every visit to our service department as painless and efficient as possible, and we’re glad to hear that our team helped to do that for you. If there is anything else that we can help with, let us know!

October 11, 2019

New Toyota Tundra I had a wonderful experience at Toyota of Des Moines. This was my second purchase I have made from them. Salesman and staff were very professional. Ha More

by Nathan B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryon Baker
Oct 15, 2019 -

Toyota of Des Moines responded

Nathan, thank you for the recommendation! It is great to hear that our team could provide you with another wonderful car buying experience. Enjoy your new car!

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