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Toyota of Des Moines
Grimes, IA
8,396 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,396 reviews
September 05, 2020
This was the best car buying experience I have ever had. In and out in under 1 hour. JR is phenomenal to work with. Finance person was amazing and honest. We drove from Omaha to make this purchase. In and out in under 1 hour. JR is phenomenal to work with. Finance person was amazing and honest. We drove from Omaha to make this purchase. More
by thor
Employees Worked With
Brenna Bjorland, JR Hickenbottom
September 03, 2020
Pick up and delivery was smooth and very convenient, install of the bed liner and cover went well, looked great! I look forward to working with them again. install of the bed liner and cover went well, looked great! I look forward to working with them again. More
by stflattery
Employees Worked With
August 30, 2020
I came in with air pressure low signal on my car and rubber gasket on top of car loose Joseph helped me and got car in to fix tire which was so good because was Friday. The rubber gasket they pushed ba rubber gasket on top of car loose Joseph helped me and got car in to fix tire which was so good because was Friday. The rubber gasket they pushed back in but don’t know how long will last. I just wish could do something permanent because when it flies off it’s dangerous but I guess it’s not covered with warrenty More
by Sawetsch
Employees Worked With
Joseph
August 21, 2020
Steve was very pleasant and easy to work with. Very knowledgeable about the features to my new RAV4!! Highly recommend Steve and this dealership! Excellent! knowledgeable about the features to my new RAV4!! Highly recommend Steve and this dealership! Excellent! More
by Janelle
Employees Worked With
August 20, 2020
Everyone was friendly and knowledgeable. I brought my kids with me for a test drive and the sales person talked to them. When I picked up my car the service department put air in the tires for my son’s c kids with me for a test drive and the sales person talked to them. When I picked up my car the service department put air in the tires for my son’s car as well. More
by paulam.moser
August 20, 2020
The service center did an excellent job. My only area of concern is when I went to set up an appointment on your website, the lady I worked with seemed distracted. She said someone would be in touch and 4 concern is when I went to set up an appointment on your website, the lady I worked with seemed distracted. She said someone would be in touch and 4 hours later no one had called, so I contacted you again. This time a different lady helped and my appointment was taken care of within a matter of 5 minutes. More
by cgrees
Employees Worked With
Cass Cupp, Bryon Baker
August 18, 2020
I have always had a good excellent experience whenever I had service done at Toyota of Des Moines and this time was no exception. I work with Justin and he always treats me well. Like my experiences at To had service done at Toyota of Des Moines and this time was no exception. I work with Justin and he always treats me well. Like my experiences at Toyota of Des Moines. More
by Larry
Employees Worked With
August 17, 2020
All very courteous. I came in for an oil change at 5,000 miles but was counseled that it’s no needed for 10,000 miles. That saved me $ on this visit. Like the video provided during maintenance. miles but was counseled that it’s no needed for 10,000 miles. That saved me $ on this visit. Like the video provided during maintenance. More
by Charly46
Employees Worked With
Joe in Service Dept
