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Toyota of Des Moines
Grimes, IA
8,249 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,249 reviews
March 01, 2020
Steve Henigan was awesome! Found exactly what I was looking for! He had my car well researched before I came in to the store to look. looking for! He had my car well researched before I came in to the store to look. More
by Hartmanlori
March 01, 2020
Great experience and staff! I will definitely be back for my 4th vehicle when the time comes. It was a pleasure doing business as always! my 4th vehicle when the time comes. It was a pleasure doing business as always! More
by laneicescott
March 01, 2020
End of lease return / re-lease They do a nice job of providing options and high quality products.The service is always friendly and professional. We've used Toyota for many years an They do a nice job of providing options and high quality products.The service is always friendly and professional. We've used Toyota for many years and always come back to this dealership. More
by scoutgem
Employees Worked With
Marcy Davis, Bryon Baker
February 26, 2020
They were very accommodating and finished all the work ahead of the required time I needed it back. Everyone was smiling and helpful. Even the cashier was very pleasant, much better than the last time ahead of the required time I needed it back. Everyone was smiling and helpful. Even the cashier was very pleasant, much better than the last time I was there when someone else was working. More
by bobcarol
Employees Worked With
I dont remember which 2 gentlemen from service helped me but they were both excellent.
February 25, 2020
Routine maintenance Very thorough! Great customer service! Good communication from start to finish. Would recommend this service department for all repairs. Like thei Very thorough! Great customer service! Good communication from start to finish. Would recommend this service department for all repairs. Like their texting feature on estimate of repairs, I'm not always easy to reach by phone. More
by pkline
Employees Worked With
Rebecca Hildreth
February 25, 2020
Got me in early, and I liked the video service report. Ben was very knowledgeable and informative with regards to future new tires purchase. Liked the free car wash! Ben was very knowledgeable and informative with regards to future new tires purchase. Liked the free car wash! More
by Dave1934
Employees Worked With
Benjamin Hammann
February 24, 2020
We had made an appointment for February 24 that included oil change, tire rotation, check the battery, etc. The battery died on February 13. We were able to get a battery installed on the 15th. There was oil change, tire rotation, check the battery, etc. The battery died on February 13. We were able to get a battery installed on the 15th. There was time available to complete all of the work. More
by Kathy
Employees Worked With
Joseph James 5 star
February 20, 2020
Bob Staley and Katie Lacona are awesome. This is my first new car purchase for me to drive. They made the experience fun. I would recommend them to everyone. first new car purchase for me to drive. They made the experience fun. I would recommend them to everyone. More
by Kelly Parker
Employees Worked With
Katie Lacona, Bob Staley
February 20, 2020
I arrived early and only waited 2 minutes before Joe greeted me. In addition to going over the items he would check, I asked him to show me how to operate a new tire pressure gauge I had just purchased. greeted me. In addition to going over the items he would check, I asked him to show me how to operate a new tire pressure gauge I had just purchased. Joe set the gauge at 35 psi, then checked the air. All fluids were checked and topped off, tire tread rated fine, and tires were rotated. I was in and out in 45 minutes! More
by joanmccloskey7
Employees Worked With
Joe
February 14, 2020
Fantastic Dan Murray brought me in, discussed the new Rav4's, and within a few hours I was driving home in a 2020. Dan was very professional, made me feel at e Dan Murray brought me in, discussed the new Rav4's, and within a few hours I was driving home in a 2020. Dan was very professional, made me feel at ease and didn't waste my time. Marcy helped me get all the paperwork signed and it went pretty fast. This is my third Rav4 to lease and this was the easiest and quickest. I really enjoy the Rav4's, they work for me!!!!!!! Thank you, Cherie More
by cschuttler
