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Toyota of Des Moines
Grimes, IA
7,894 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 7,894 reviews
April 03, 2019
Excellent! Fast! Best experience leasing a new vehicle ever!! From sales to financing, the process was exceptionally fast, thorough and low pressure. Thanks for a grea Best experience leasing a new vehicle ever!! From sales to financing, the process was exceptionally fast, thorough and low pressure. Thanks for a great new car experience! More
by Dklass65
Employees Worked With
April 02, 2019
excellent - took great care of me & my car --- Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... to Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... took great care of me More
by John6
Employees Worked With
April 02, 2019
RAV4 lease Great service! Steve was able to fit me in with about 20 min notice and was very thorough and patient with all my questions. Will be back. Great service! Steve was able to fit me in with about 20 min notice and was very thorough and patient with all my questions. Will be back. More
by Hlc6115
April 01, 2019
Oil change The sales person came to my work and picked up my truck and returned it! I work about a half mile from the dealer. I have bought over a dozen vehicles The sales person came to my work and picked up my truck and returned it! I work about a half mile from the dealer. I have bought over a dozen vehicles from him over the years More
by Bmsimmons
Employees Worked With
Bob Staley
March 30, 2019
Final free maintenance on my Rav4 My advisor was Jamie Schnoor, very polite, informative and courteous The person who set up my appointment was very friendly and efficient, unfortun My advisor was Jamie Schnoor, very polite, informative and courteous The person who set up my appointment was very friendly and efficient, unfortunately I do not know her name More
by Kae
Employees Worked With
Jamie Schnoor
March 30, 2019
Great service department I purchased a 2018 Camry at a different dealership which was not Toyota. But so far your service department has been very helpful. I look forward to I purchased a 2018 Camry at a different dealership which was not Toyota. But so far your service department has been very helpful. I look forward to using your service department in the future. More
by Dorene S 2018
Employees Worked With
Shuttle driver Mark Hoffman, Mike Lebeda, Becky Boatman
March 29, 2019
Great Service! An awesome experience, they were so respectful of our time! Great Service! Everyone at Toyota went the extra mile in getting us our choice SUV. Steve An awesome experience, they were so respectful of our time! Great Service! Everyone at Toyota went the extra mile in getting us our choice SUV. Steve, Ryan and JD were all exceptional. More
by lhall
Employees Worked With
Steve Henigan , JD Kent
March 29, 2019
Great experience with the service dept The experience at the service department of the Toyota Dealership in Des Moines is always good. This last visit was about the airbag recall. The staf The experience at the service department of the Toyota Dealership in Des Moines is always good. This last visit was about the airbag recall. The staffs handling the scheduling, actual service (Ian Davis), the drivers of the courtesy ride, were all wonderful and friendly. More
by J
Employees Worked With
March 28, 2019
Dave from the service department was AWESOME!! I drove my wife’s minivan in for regular maintenance and preventative maintenance service. Dave and Ryan received me in the service center and were AW I drove my wife’s minivan in for regular maintenance and preventative maintenance service. Dave and Ryan received me in the service center and were AWESOME. The 2017 Sienna Minivan was ready in less time than it took my to drive there from my home in Des Moines. More
by Maintenance
Employees Worked With
Ryan, David Marchant
March 28, 2019
Difficult to get an appointment I wanted a simple preventive maintenance appointment, but it was very difficult to get an appointment. Could be a good thing because they have a rock I wanted a simple preventive maintenance appointment, but it was very difficult to get an appointment. Could be a good thing because they have a rock solid shop and lots of customers or a bad thing because they can't keep good help. The people that I spoke with were great. Professional, polite, efficient. More
by Randy
Employees Worked With
Judy (phone), Whitney(checked car in), Jamie Schnoor
