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Toyota of Des Moines

Grimes, IA

4.7
6,861 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,861 reviews

September 02, 2016

Nonstressful shopping experience I worked with Heather Arbuckle and she is amazing! She made me feel relaxed while car shopping and we had fun. She was very knowledgeable about the Ra More

by LoveMyRav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Kent, Heather Arbuckle
Sep 27, 2016 -

Toyota of Des Moines responded

Hello LoveMyRav4. We appreciate you taking the time to review Toyota of Des Moines here on DealerRater. We are happy to know Heather could help you and answer all of your questions. Enjoy your vehicle!

September 02, 2016

Our experience was quick and simple. Scott was extremely knowledgeable and helpful, he made the process quick & painless. There was never any question that we would buy another Toyota, o More

by Toy123always
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Toy123always. We would like to thank you for taking the time to offer your feedback on Toyota of Des Moines. We appreciate your business. Enjoy the new car!

September 01, 2016

New to Area - Great Experience. I moved to this area 18 months ago and change is always hard even when good. I had a great experience at Toyota Des Moines and Charlie was very patie More

by Love a Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Colosimo
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Love a Camry. We appreciate your business. Thank for taking the time to share your experience at Toyota of Des Moines. We hope you are enjoying your new vehicle!

August 31, 2016

Moving on up. I was happy with all the help a received when I came into the dealership. I had not bought a new car in along time. Shane was very informative on the More

by New Toyota Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Toyota of Des Moines responded

Hello New Toyota Guy. We're glad you had an easy shopping experience at Toyota of Des Moines. Thank you for you business. Enjoy the new vehicle!

August 30, 2016

Great-- Brenna is an awesome rep for your sales staff. We were looking for a very good used vehicle and were sent to Brenna Bjorland at Toyota of Des Moines to look for one. We found a Buick and we're very More

by DJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenna Bjorland
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Dan. Thank you for sharing your experience at Toyota of Des Moines. We are delighted to hear Brenna was able to get you into the right car. We appreciate your business.

August 30, 2016

Great experience! My sales associate did a great job of making my experience quick and easy. I feel I got a good deal. He was reasonable with all my requests. More

by Wilder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Asad
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Wilder1. Thank you for shopping Toyota of Des Moines. We appreciate your business. Enjoy your vehicle!

August 30, 2016

Leasing Corolla S Plus 2016 I'm an international student and this was my first experience, and first car in the USA. Derrick was very patient and prompt with my numerous queries. More

by kanika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Luttrell
Sep 27, 2016 -

Toyota of Des Moines responded

Hello kanika. Thank you for sharing your positive experience on DealerRater. We appreciate your business. We are happy to know Derrick and Dallas could get you into a vehicle that works for you. Enjoy the new Corolla!

August 30, 2016

GREAT experience! Car shopping can be overwhelming. It was smooth and easy from the minute we walked on the lot to the end when we drove off with our new car. Everyone More

by Angie Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Angie. It is great to hear you had a smooth and easy car buying experience at Toyota of Des Moines. Thank you for your business!

August 29, 2016

Improvements needed The post sale customer service is lacking. I had to follow up on the 'we owes' twice before a date was set for service. The 'free car washes' have yet More

by C Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M Robinson
Sep 27, 2016 -

Toyota of Des Moines responded

Hello C Mac. Thank you for taking the time to share your experience here on DealerRater. Our customers' feedback help us grow and improve as an auto dealership. We sure do appreciate your business. We are glad you are enjoying your vehicle.

August 28, 2016

It was a good experience Josh was great to deal with. I'm not the easiest guy to deal with and Josh hung right in there. Our Tacoma was delivered clean and Spencer went over a More

by Tacoma206
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Harris
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Tacoma206. We appreciate your business and your shout out to Josh. Congrats on purchasing your new Tacoma!

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