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Toyota of Des Moines

Grimes, IA

4.7
6,861 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,861 reviews

August 10, 2016

No pressure and fun! From my first phone call to my last visit my salesman Steve Henigan and Chad in financing made my experience exceptional! I had visited six other deal More

by lwheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad (Michael) in financing
Sep 27, 2016 -

Toyota of Des Moines responded

Hello lwheeler. Thanks for the shout out to Steve and Chad for helping you out. We are happy to know you had such a great experience at Toyota of Des Moines. Thanks again.

August 09, 2016

Awesome This dealer gives me every I need to keep coming back over and over. The staff is all friendly no matter what you are doing at dealership. More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Harris
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Howard. Thank you for sharing your experience at Toyota of Des Moines. We appreciate your business.

August 09, 2016

Excellent, outstanding customer service. Excellent customer service. Employees are respectful and willing to listen needs and requirements to meet customer goals and ultimately Toyota goals . More

by Arnisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the names of other employees but want to emphisise tha all have been helpful, excellent and very plesent people to meet and conduct business with.
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Arnisa. We are happy to know you had such a great car shopping experience here at Toyota of Des Moines. We appreciate your recommendation to your friends and family. Thank you for your business!

August 08, 2016

No pressure to buy or buy something I don't want Shane has helped me with the lease of two RAV4s and each time he has listened to me and never discounted anything I said or pushed me in a direction I More

by dcsteilens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Toyota of Des Moines responded

Hello dcsteilens. We sure do appreciate your business. We are happy to know you found the right car at Toyota of Des Moines. Enjoy the new vehicle!

August 06, 2016

We get immediate personal attention. Is the fast service we get and the immediate answers to our questions. Everybody has a positive attitude and are willing to help the customer. But bes More

by Truckdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce long, Faraz Asad
Sep 21, 2016 -

Toyota of Des Moines responded

Hello Truckdriver. We appreciate your positive feedback. We are glad to hear the Toyota of Des Moines team could answer your questions. Enjoy your vehicle!

August 06, 2016

Extremely knowledgable, non pushy staff Our sales person David Lovan was extremely professional. He listened to me regarding what I was looking for and what I wanted to spend. He sent me i More

by KimmyCat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brown, and Dallas Buck, David Lovan
Sep 21, 2016 -

Toyota of Des Moines responded

Hello KimmyCat1. We are happy to know David Lovan was able to help your make a well-informed purchase. Thank you for shopping Toyota of Des Moines.

August 06, 2016

Great Deal was a great teamwork I have every seen, they work really hard, and when the first car didn't work they put me in newer version. And that was go More

by Er24332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Arbuckle
Sep 21, 2016 -

Toyota of Des Moines responded

Hi Er24332. Thank you for sharing your experience at Toyota of Des Moines. We appreciate your business. Enjoy the new car!

August 05, 2016

"Great experience" This is my 3rd lease. The service is excellent and friendly. Over the years I have not had one bad experience, every one is will trained. More

by Corolla owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright
Sep 21, 2016 -

Toyota of Des Moines responded

Hello Corolla owner. We appreciate you taking the time to rate us here on DealerRater. Thank you for your continued business and we hope you are enjoying the new vehicle!

August 05, 2016

Great buying experience!!! Got into a Scion IA and I'm very pleased with it. Great car and great gas mileage It's good looking in Sapphire (blue). More

by jimlloyd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Toyota of Des Moines responded

Hello Jim. We are ecstatic to know you are enjoying your new car. We sure do appreciate your business!

August 04, 2016

Not the 'used car' buying experience I expected! Rob Hutt is not your typical 'car salesman'. He quickly came with us for a relaxed test drive, calmed our warranty related worries, sped up our 'negot More

by SurprisedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas
Sep 19, 2016 -

Toyota of Des Moines responded

Hello SurprisedCustomer. We are glad to know you had such a wonderful and speedy car buying experience at our dealership. Thank you for your business. We hope you are enjoying the new vehicle!

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