Toyota of Des Moines

Perfect Experience JR (Jeremiah Hickenbottom) was the first person to greet me at the door of the dealership. He made me feel comfortable from the start. He listened to JR (Jeremiah Hickenbottom) was the first person to greet me at the door of the dealership. He made me feel comfortable from the start. He listened to me, he answered all my questions, and then he found for me exactly what I wanted in a car. He made the process of buying a car so easy and I didn't feel like I was pressured to buy. I couldn't be happier with my purchase and how I was treated by JR and everyone. Thank you JR! More

Staff was friendly and helpful. Best experience I've had, either buying or leasing. Everything was explained clearly and upfront...no hidden surprises. All the staff was amazing, fro Best experience I've had, either buying or leasing. Everything was explained clearly and upfront...no hidden surprises. All the staff was amazing, from the salesman to the financial adviser to the technician who put me in the car. I told Charlie Colosimo the price I wanted to pay and he brought it in under that figure. The environment was pleasant and private. I will definitely return. More

Service manager discourteous Have had several issues including my vehicle being hit in the shop while in for service. I emailed, called and left messages for Travis (service manag Have had several issues including my vehicle being hit in the shop while in for service. I emailed, called and left messages for Travis (service manager) no response to any of my attempts to contact him. I typically request a tech that is meticulous in their work to avoid past issues. I found it very disrespetful for the amount of money ive spent at Toyota of Dm as well as the Gabus group as a whole. More

Delightful experience! Never before have I had such a non-stressful & easy purchase of a car. Working with Shane was pure delight. Thorough & thoughtful was he, from my fir Never before have I had such a non-stressful & easy purchase of a car. Working with Shane was pure delight. Thorough & thoughtful was he, from my first test drive of a RAV4 to driving out of the dealership, new car in hand. You & the RAV4 had me at hello. Many thanks!! More

excellent enjoyable experience. this is the second vehicle i have purchase from dm toyota in the past 4 years and i have no desire to purchase my vehicles from anyone else. they are this is the second vehicle i have purchase from dm toyota in the past 4 years and i have no desire to purchase my vehicles from anyone else. they are my go to dealership. More

Seemless! Seemless and easy! Brenna was professional and wonderful to work with. She was never pushy. When I consider on buying another call I will for sure rea Seemless and easy! Brenna was professional and wonderful to work with. She was never pushy. When I consider on buying another call I will for sure reach out to her! More

Professional I appreciate Jason Boyles' honesty and enthusiasm. He communicated a willingness to meet my needs, not a desire to simply sell a vehicle. This is the I appreciate Jason Boyles' honesty and enthusiasm. He communicated a willingness to meet my needs, not a desire to simply sell a vehicle. This is the 4th Toyota I have purchased from this dealership and I would not hesitate to return when I purchase my 5th. More

2016 Toyota Corolla Got a brand new 2016 Toyota Corolla for a fabulously great deal this last weekend! Thanks for all your extensive knowledge and tremendous help Sco Got a brand new 2016 Toyota Corolla for a fabulously great deal this last weekend! Thanks for all your extensive knowledge and tremendous help Scott! More

Friendly and Knowledgeable After being disenfranchised by other dealerships and past experiences it was a blessing to find such friendly and helpful staff. I came in not planni After being disenfranchised by other dealerships and past experiences it was a blessing to find such friendly and helpful staff. I came in not planning to buy a new vehicle, but after working with Derrick he was able to help me find the right fit for me that I didn't even know I was in my price range. Many salesmen I had previously dealt with are pushing to get you to leave with the first vehicle you look at, not so with Derrick and Toyota of Des Moines. It was the most pleasant time I have spent car shopping and after test driving several vehicles I was able to find the right one for me and have been extremely happy with my purchase. While I am not planning to go car shopping again anytime soon, I will definitely have this dealership at the top of my list for my next purchase. More

Happy new car owner I bought the rav4 and in doing so everything about the vehicle was explained to me I had an overall great experience and I got something that will las I bought the rav4 and in doing so everything about the vehicle was explained to me I had an overall great experience and I got something that will last me years to come. Thanks again. More