Toyota of Des Moines

I liked that Jim was not pushy the first time we talked over the phone. I actually came to DSM Toyota after working with a different Toyota dealership. I was very happy with the selection of Camrys on the over the phone. I actually came to DSM Toyota after working with a different Toyota dealership. I was very happy with the selection of Camrys on the lot. I was able to actually look at several different colors in person and not just on the computer screen. I was also very pleased with the time taken to show and explain how to work features on the car when I picked it up. More

I have been a Toyota customer for over 20 years. Occasionally I think about purchasing/leasing a different brand but it would be such as hassle. The service at Toyota of Des Moines is incredible. Fr Occasionally I think about purchasing/leasing a different brand but it would be such as hassle. The service at Toyota of Des Moines is incredible. From new sales/new lease to ongoing service of my vehicles, I have experienced nothing but best class experience from everyone at Toyota of DSM. I recently went through a divorce and was insecure and a bit worried about coordinating a new vehicle purchase/lease on my own. All of the people at Toyota made me feel so important and special. And they coordinated everything for me. All I had to do was show up with the old vehicle and step into the new one. I will continue to be a Toyota customer for many years to come. More

I went to the dealership to get an oil change and look at the new 2014 Highlander (I had received an e-mail from Chris that one was in). After checking in my vehicle for the oil change, I went out to look up the new 2014 Highlander (I had received an e-mail from Chris that one was in). After checking in my vehicle for the oil change, I went out to look up Chris and see if the Highlander was still there. Chris came right out and let me look at it. I loved the redesign, and took it for a test drive. During the test drive and the process of valuing my vehicle and working out a trade value, Chris was very accommodating. When the purchase process was completed, there was a man named Joe back in the vehicle delivery area who went through the entire process of operating the vehicle and the Entune system. I elected to get a protection package for the interior and exterior, and a woman named Brie (sp?) set up my appointment that day within the time frame I had requested. I was treated as a valued customer. More

Shane was excellent! He really helped me find the perfect car . I really appreciated his honest, straight forward approach. I intend to do business with him again, and refer othets. Thanks so much! car . I really appreciated his honest, straight forward approach. I intend to do business with him again, and refer othets. Thanks so much! More

Very friendly and helpful staff. They were very open regarding the cars that we had an interest in, and did not attempt to upsell. They just told of some advantages a vehicle might be for us and left th regarding the cars that we had an interest in, and did not attempt to upsell. They just told of some advantages a vehicle might be for us and left the rest to us. A great experience. More

I had a very good experience in trading vehicles with Becky. Everything concerning the features was explained. When I could not figure out how a couple features worked and went back, these were explained Becky. Everything concerning the features was explained. When I could not figure out how a couple features worked and went back, these were explained. More

The experience was very pleasant and enjoyable. We were able to purchase a car with all the options we were looking for. Thank you for your time. able to purchase a car with all the options we were looking for. Thank you for your time. More

Becky was extremely helpful and honest in identifying the best vehicle for me and my needs Gentleman who showed me the vehicle features was extremely helpful and knowledgeable and patient with answering my best vehicle for me and my needs Gentleman who showed me the vehicle features was extremely helpful and knowledgeable and patient with answering my questions. More

Jim Weaver was very considerate and patient about our special family requirements for a pre-owned vehicle (ie pet allergies) . I was very impressed with the vehicle orientation and training for send off special family requirements for a pre-owned vehicle (ie pet allergies) . I was very impressed with the vehicle orientation and training for send off. Totyota of Des Moines was willing to meet or exceed pricing from another dealership and that was very helpful. More