Toyota of Des Moines

After having my old car get totaled from damage resulting in a recent storm, I was unexpectedly looking for a new car. From doing research online to my experience at the dealership, Toyota of Des Moines made in a recent storm, I was unexpectedly looking for a new car. From doing research online to my experience at the dealership, Toyota of Des Moines made buying a new car so easy and stress free! Friendly/knowledgable staff, great products; I would definitely recommend going to Toyota of Des Moines to friends and family. More

EVERYTHING about my car buying experience was AWESOME! I am very happy with my experience. Bob and Shane were GREAT and Larry was AMAZING! Thank you so much!!!!! am very happy with my experience. Bob and Shane were GREAT and Larry was AMAZING! Thank you so much!!!!! More

I had a very good customer service at Toyota of Des Moines. Aaron was very helpful on explaining everything I needed to know. The price negotiation part was smooth and we were able to come in to agreem Moines. Aaron was very helpful on explaining everything I needed to know. The price negotiation part was smooth and we were able to come in to agreement in reasonable time. Ryan was helpful on getting me the credit approval and all the paper work was ready when I came to pick my car, which was nice as I was excited to go enjoy my new ride. I had a good service at the service department as well. More

From Consumer Reports reviews, we had selected the type of car (RAV4) that we were seeking. Scott Hampe was excellent in demonstrating the choices available, giving us a trial drive, and then arranging cho of car (RAV4) that we were seeking. Scott Hampe was excellent in demonstrating the choices available, giving us a trial drive, and then arranging chosen options and purchase. The pickup process was the most thorough I have had in demonstrating completely the use of the car and leaving no button unexplained. More

Dan helped make buying my new Prius a pleasurable and stress-free experience! He was very personable and knowledgable. I will definitely recommend Toyoa to anyone looking to purchase a vehicle. Thanks fo stress-free experience! He was very personable and knowledgable. I will definitely recommend Toyoa to anyone looking to purchase a vehicle. Thanks for everything! More

Dan worked so hard to know what all of our needs were before he even started looking at cars. Dan got us the best price in town and in the most comfortable vehicle ever! I would gladly work with Dan an before he even started looking at cars. Dan got us the best price in town and in the most comfortable vehicle ever! I would gladly work with Dan and his team again. More

Every one at the dealership was friendly and helpfull. I have never had a better experience purchasing a car. Rob Hutt did an excelent job of showing us the car and explaining all the features. We wanted have never had a better experience purchasing a car. Rob Hutt did an excelent job of showing us the car and explaining all the features. We wanted to come in at a early hour and he accomidated and was on time. Good salesman. More

Great experience in general. Everyone from the "front desk greeter" to the finance to the auto tech person (Joe) who showed me how to operate my new car, was fantastic! Dan was a pleasure to work "front desk greeter" to the finance to the auto tech person (Joe) who showed me how to operate my new car, was fantastic! Dan was a pleasure to work with and was very flexible and accomadating when I just "showed up" to ask questions. More

All 3 (Bob, Larry, J.D.)answered my questions, so they get "excellent". However, I do not give myself an "excellent" because I was not prepared for extra "after purchase" decisions: Crystal Fusion, Ext get "excellent". However, I do not give myself an "excellent" because I was not prepared for extra "after purchase" decisions: Crystal Fusion, Extra Care Vehicle Service, Complete Titanium Plus. This was the first time that I had purchased a car without consultations with a loved one (my father or my husband). I would have preferred to have looked over and given thoughtful consideration to those "after purchase" possibilites at least 24 hours ahead of time. With 24 hours to consider, I may have made the same decisions, but not necessarily. I would have had a greater feeling of satisfaction if I had been given more time to consider. More

I was very clear that in the past the dealers i had been to had kept me needlessly waiting and i had even gotten up and left because of it. I had told Scott that i was not going to wait around needlessly an to had kept me needlessly waiting and i had even gotten up and left because of it. I had told Scott that i was not going to wait around needlessly any more,he was extremely prompt and there was no waiting. That is why i gave Toyota of DesMoines the rating i gave them. Even the financing was quick, no waiting it was great, why cant other dealerships follow this model? Great job guys! More