Toyota of Des Moines

we have owned three new Toyota's over the past years. THe service we get is excellent. If we have an appointment, it is always on time. I never feel High pressured. All questions are answered directly THe service we get is excellent. If we have an appointment, it is always on time. I never feel High pressured. All questions are answered directly and with out hesitation. Thank you. We will be back for the service on our new vehicle and most likely to putchase our next new vehicle is several years. More

We came to Toyota of DM because our son wanted to look at the Scion XB RS. While my wife and I were waiting we decided we would like to get a Scion XB, which I've wanted for quite some time. We were not pr the Scion XB RS. While my wife and I were waiting we decided we would like to get a Scion XB, which I've wanted for quite some time. We were not pressured in any way, our questions were answered politely and completely, sometimes before we could ask them. When we asked about how to get the Scion XB, Steve provided comparisons for buying and leasing and explained the pros and cons of both. Our decision to lease was an easy one to make, and Steve guided us through the process, introducing us to the finance manager who was also pleasant and low pressure. Overall, it was an excellent experience - I've never had such a pleasant and enjoyable sales encounter in my life. Everyone we met at Toyota of DM made us feel like we were among old friends. Bottom line - we leased our Scion XB, and our son leased the Scion XB RS, and we are all very happy. More

I had a wonderful buying experience in Toyota Scion of Des Moines. They got me a loan/financing when all other dealerships turned me down. They even gave me a reasonable APR. I live 2 hours away from Des Des Moines. They got me a loan/financing when all other dealerships turned me down. They even gave me a reasonable APR. I live 2 hours away from Des Moines and so its difficult for me to go and get the car specially when the blizzard is coming.Well, Brandon and his manager volunteered to bring the car to my place without an extra cost. What a relief! It shows they have a great customer service. More

My previous leased car was totaled in a crash. Terry went out of his way to make sure I loved the replacement vehicle. I was able to upgrade to the xle camry. I have been a camry driver for over ten ye went out of his way to make sure I loved the replacement vehicle. I was able to upgrade to the xle camry. I have been a camry driver for over ten years, and have always gone to this dealer. They are excellent! More

Steve greeted my wife and me when we first came to the dealership to look for a vehicle to replace my 2004 Rav4. I checked most manufacturers and their local dealerships online before looking at the Ford dealership to look for a vehicle to replace my 2004 Rav4. I checked most manufacturers and their local dealerships online before looking at the Ford Escape & Edge and the Rav4. I had positive service experience for my '04 Rav and believe that will continue with my new Rav. Seeing that you kept the inventory updated kept me coming back and that is where I found the vehicle andoptions I wanted to buy. More

We live in CA and needed car, quickly, for our daughter at college in Iowa. Called their number and was connected to Jason, who answered all of our questions on logistics for an out of state purchase. Keep at college in Iowa. Called their number and was connected to Jason, who answered all of our questions on logistics for an out of state purchase. Keep in mind CA has crazy smog laws! We checked locally and online, but couldn't come close to matching the great deal and super car Jason located for us! After incredible patience with our lender (unreasonable requirements and restrictions), Jason and the team at Toyota of DM cleared the way for our purchase. This has been the most pleasant car purchasing experience for us in 35 years of buying cars! Thanks, Jason! Your superior service makes you #1. More

We came to Toyota of DSM just to get an idea of what kind of car we wanted. We met our salesman, William, who was an honest and thorough salesman, who found us a great car that suited all of our needs. Toy of car we wanted. We met our salesman, William, who was an honest and thorough salesman, who found us a great car that suited all of our needs. Toyota of DSM gave us a fair price and a great vehicle. Overall, a great experience - we're very pleased with our purchase. More

I had a great experience with both Jim and Chris. They did everything they could to get me in a vehicle with the price range I wanted. I love my new vehicle! Thanks to both of them!!! They took the tim did everything they could to get me in a vehicle with the price range I wanted. I love my new vehicle! Thanks to both of them!!! They took the time to listen to what I wanted and what price range I wanted and made it happen for me. Very friendly people that I felt wanted to go that extra mile for me. More

We just purchased our 2nd Prius (2010) from Toyota of Des Moines because of the positive experience we always have there. Mr. Brandon McClatchey continues to deliver excellent service and makes the whole tra Moines because of the positive experience we always have there. Mr. Brandon McClatchey continues to deliver excellent service and makes the whole transaction as painless as possible. I use the word "painless" because I hate to buy cars, period. For me it's one of those necessary evils in life. We still have the first 2009 Prius we purchased through Brandon and Prius and the dealership have delivered on all statements/promises made. Without reservation we tell our family and friends of our positive experiences with the Prius model and Toyota of Des Moines. Both have contributed in a major way to the success of the Toyota Motor Co. being able to weather a difficult 2010 year in the national press and automotive market. Respectfully, Kenny L. Hutcheson, CMSGT, USAF, Ret. Conductor Union Pacific R.R. (cmsgtklh@yahoo.com) 515-720-3500 More

I LOVED my experience at Toyota. When I walked in, Becky Grissom greeted me with a smile and from there won me over! She was kind, knowledgable and explained the features of the RAV4 that would fit into wha Grissom greeted me with a smile and from there won me over! She was kind, knowledgable and explained the features of the RAV4 that would fit into what I needed in my lifestyle. At no time did I feel like she was pressuring me into buying anything; she gave me an honest opinion and when we walked away from the dealership to come back later she gave me her number, hours she would be there and who I could talk to if she wasn't. I really appreciated having a woman to talk to at the dealership as I came in without my husband and I was very nervous. I absolutely could not have asked for a better experience. I do not remember his name, but the man who explained the vehicle to me was also wonderful. He had a great sense of humor and was very friendly. My friend who came with through the leasing process is now also looking to lease from Toyota. I would absolutely come back again and again. Thank you so much for being so great! Happy 2011!!! More