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Toyota of Des Moines

Grimes, IA

4.6
9,265 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 9,265 reviews

December 02, 2013

On 11/22/2013 I purchased a very nice Buick Lucerne, test drive was good and initial service was great. The next day when i was really driving the car though the breaks were very noisey and squeaky, I though More

by Chris2062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Gardner
November 30, 2013

The experience was very pleasant and enjoyable. We were able to purchase a car with all the options we were looking for. Thank you for your time. More

by tlbrlb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2013 -

Toyota of Des Moines responded

Tlbrlb, thank you for taking the time to share about your experience. It is great to hear that we were able to help you find just what you were looking for! Please feel free to reach out if there is anything else we can do for you. Thanks, Ray Murphy, General Manager, 515-276-4911.

November 25, 2013

Becky was extremely helpful and honest in identifying the best vehicle for me and my needs Gentleman who showed me the vehicle features was extremely helpful and knowledgeable and patient with answering my More

by lphanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Toyota of Des Moines responded

Iphanco, we truly appreciate you taking the time to leave us a review. I'm glad to hear that you are so pleased with your experience at Toyota of Des Moines. Please feel free to give us a call if there is anything else we can do for you! Thanks, Ray Murphy, General Manager, 515-276-4911

November 22, 2013

Jim Weaver was very considerate and patient about our special family requirements for a pre-owned vehicle (ie pet allergies) . I was very impressed with the vehicle orientation and training for send off More

by bernhagenta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Toyota of Des Moines responded

Thank you, berhagenta, for leaving us a review. I am glad to hear that Jim was able to help you find a vehicle that meets your needs. Please let us know if there is anything else we can do for you! Thanks, Ray Murphy, General Manager, 515-276-4911.

November 18, 2013

Service staff is very responsive and professional. I typically use the dealership's pick-up and delivery service to/from my workplace, and the drivers are all very prompt and reliable. I wouldn't take More

by HollyLowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2013 -

Toyota of Des Moines responded

Thank you, Holly, for sharing your experience. It is great to hear that you have found our pick-up and delivery service to be so helpful. We look forward to serving you again! Thanks, Ray Murphy, General Manager, 515-276-4911

November 18, 2013

We had no intention of buying a car November 12, we were planning on looking at different cars. Mr. Jeremy Pugh our salesman did an excellent presentation, was friendly, considered our needs, did not press More

by Arta80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 21, 2013 -

Toyota of Des Moines responded

Thank you for sharing this review, Arta. It is great to hear that you are so pleased with Jeremy and with your new Highlander! Feel free to give us a call if there is anything else we can do for you. Thanks, Ray Murphy, General Manager, 515-276-4911

November 17, 2013

I feel that my experience at Toyota of DM was the best experience I have ever had at a dealership! I was seriously doubting that I would be accepted for a loan because of my credit history. I think Joe wa More

by suzymarie65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2013 -

Toyota of Des Moines responded

Suzymarie65, we really appreciate you taking the time to leave us a review. It makes us so happy to hear that we were able to provide you with the best car-buying experience you have ever had! We are glad you love your new Camry! Please let us know if there is anything else we can help you with. Thanks, Ray Murphy, General Manager, 515-276-4911

November 15, 2013

I could not have asked for a better experience. The entire team was helpful, courteous, and made me feel more welcome than I could have ever dreamed. More

by ddushane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve J.
Nov 16, 2013 -

Toyota of Des Moines responded

Ddushane, thank you for leaving us a review. It is so great to hear that you had such a positive experience at Toyota of Des Moines. Please feel free to give us a call if there is anything else we can help you with. Thanks, Ray Murphy, General Manager, 515-276-4911

November 12, 2013

Lee let me know what was going on with my vehicle and was friendly when speaking with him. He spent time trying to find out what was going wrong with my sensors in my car so as to find the right solution to More

by mseaman77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 13, 2013 -

Toyota of Des Moines responded

Mseaman77, we really appreciate you taking the time to leave us a review. I'm happy to hear that Lee was able to help solve the issue with your sensors. Please let us know if there is anything else we can do for you! Thanks, Ray Murphy, General Manager, 515-276-4911

November 12, 2013

I have had such a wonderful experience with the service department - and especially Dennis, that now when it was time for a new car purchase, I instantly asked who would be a good fit for me. Dennis sugg More

by slbischof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Link
Nov 13, 2013 -

Toyota of Des Moines responded

Thank you, slbischof, for leaving us a review and for recommending us to others! I am so glad to hear that you are pleased with your whole experience at Toyota of Des Moines. Enjoy your new vehicle and please reach out to us if there is anything else we can do for you.Thanks, Ray Murphy, General Manager, 515-276-4911.

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