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This rating includes all service center reviews, with more weight given to recent reviews.
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3,442 Reviews of Toyota of Des Moines - Service Center
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Verified Customer
April 26, 2024
Professional, prompt, personable. The staff was friendly. The center was busy and yet clean and quiet and well organized. The staff was friendly. The center was busy and yet clean and quiet and well organized. More
by dave.m.mccall
April 26, 2024
Checkin was smooth, despite service being very busy. Got right in, and service inspection video came through around 30 min in. Appointment took less than an hour, and my advisor gave me my paperwork, an Got right in, and service inspection video came through around 30 min in. Appointment took less than an hour, and my advisor gave me my paperwork, and was on my way. More
by MHANSMAN612
Employees Worked With
I don’t remember
April 26, 2024
Professional, on time, great value friendly people to help you with all your needs. Toyota all the way help you with all your needs. Toyota all the way More
by anderson.charles
April 26, 2024
Great communication and quick turnaround to get me back in the road. It was a free tire rotation. I’m happy I purchased my tires through Toyota of Des Moines in the road. It was a free tire rotation. I’m happy I purchased my tires through Toyota of Des Moines More
by therealryanrivera
Employees Worked With
I forget
April 26, 2024
We were traveling thru the area when had some car issues that came up and needed to stop in by a Toyota dealer. We had no appointment but they really gave us great service and got us taken care of so we cou that came up and needed to stop in by a Toyota dealer. We had no appointment but they really gave us great service and got us taken care of so we could be on the road again to head home to WI. We would highly recommend them for service. More
by Kzeutzi1
April 26, 2024
Ian is outstanding! Positive. Patient. Knowledgeable. Does an excellent job! He highly represents Toyota! Thanks! Positive. Patient. Knowledgeable. Does an excellent job! He highly represents Toyota! Thanks! More
by JESUSKIMMAMMA
Employees Worked With
Other Employees :
Brock is also a five star! He represents Toyota beyond words. I appreciate all he has done when I had strut issues with my Sequoia. Brock deserves high recognition. He is a very patient and knowledgeable person.
April 26, 2024
The service that I received was ok, nothing exceptional but the price I paid was double what my local mechanic would charge me. but the price I paid was double what my local mechanic would charge me. More
by Kperkinswrf
Employees Worked With
April 25, 2024
Friendly and helpful but not always thorough. Had continuing rubber smell after gasket job as residue not cleaned up. Had continuing rubber smell after gasket job as residue not cleaned up. More
by njstritt5
Employees Worked With
Blake - nice and professional but did not check back in 2 hour wait.
