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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,703 Reviews

1,703 Reviews of Toyota of Des Moines - Service Center

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May 03, 2024

Brought my Crown in for my first service. I had one tire that had a very slow leak. They were able to fix it and get me out the door in time to make my next appointment. Great service and per More

by RAYNJOYCENAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Cornielson
May 03, 2024

They took their time looking at everything to make sure my oil change and cabin air filter went smoothly. They were as lovely and efficient as always. More

by PiperJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane, and Terry
May 03, 2024

Very quick and professional! Always an easy trip. Transparent process, nice waiting area. Much appreciated. More

by EMILYABROWN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Always willing to work around my medical appointments. Very friendly phone person who always finds a way to help. More

by JOLLEENDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa- who schedules repairs! 100%
May 03, 2024

Keep me posted of all they were doing which I would not consider a requirement. More

by SFCRYKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

I was pleased with my experience. I like getting the car wash coupon. Thanks again More

by SKWTWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

I like the guy who helped me this time and i like the videos of whats being done and the lady who set the appointment for me More

by c brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy who helped me is not pictured
May 03, 2024

Service advisor Ian Davis is the best. Wish appoints could be made in less than two weeks. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Very fast and easy service. Took almost no time at all. The video inspection included everything. More

by LKHONGMALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Toyota DSM is a very good dealership. I have had my cars serviced here for many years. More

by bblack8354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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