Toyota of Des Moines - Service Center

Justin greeted us and kept us informed. Work was much quicker than we anticipated! All GOOD! Work was much quicker than we anticipated! All GOOD! More

Great job fixing the main issue I brought it in for. I won't be coming back for any preventative maintenance. I don't have any evidence they actually did an inspection. My wipers are bad and they didn't I won't be coming back for any preventative maintenance. I don't have any evidence they actually did an inspection. My wipers are bad and they didn't mention anything about that. My tires are low pressure and the notification came on less than 12 hrs after leaving the dealership. I mentioned to Justin I was disappointed to not see any results from the 40k service inspection and he only gave me the option to leave the car for another day to complete it - didn't seem to mind a dissatisfied customer. More

10/10 It was excellent ? ??? It was so so so excellent ???? It was so so so so so so excellent ???? is this enough words for you ??? It was so so so excellent ???? It was so so so so so so excellent ???? is this enough words for you More

The service department has always been polite and professional over my years of experience with them The sales dept is different story. professional over my years of experience with them The sales dept is different story. More

TOYOTA staff are always welcoming, informative and efficient. Emily came to me and my car smiling, quickly learned what I needed and then explained the process, took my key fob and directed me to the efficient. Emily came to me and my car smiling, quickly learned what I needed and then explained the process, took my key fob and directed me to the waiting area. There I enjoyed a hot drink and cookies. More

Staff very personable, professional. I had a coupon for 25.00 off my service that I forgot to use. Would I still be able to use it and credit my account? I had a coupon for 25.00 off my service that I forgot to use. Would I still be able to use it and credit my account? More

Awesome, helpful and attentive Robert went above and beyond, he's great to work with and very attentive beyond, he's great to work with and very attentive More

Easy check in. .. quickly got to me with report. Car returned in good shape. I would recommend your service. .. quickly got to me with report. Car returned in good shape. I would recommend your service. More

Timely and courteous service and very informative throughout the process. Great follow up and easy to schedule next scheduled maintenance. throughout the process. Great follow up and easy to schedule next scheduled maintenance. More

I left the car outside on Sunday evening, picked it up Monday afternoon. That was it. Simple. Monday afternoon. That was it. Simple. More