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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,552 Reviews

3,552 Reviews of Toyota of Des Moines - Service Center

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June 24, 2020

Gordon Beachum was great to work with. Marcie was great also! Felt no pressure and they were very knowledgeable and answered all of our questions. More

by schultzy
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Jun 25, 2020 -

Toyota of Des Moines responded

Thank you so much for the 4 star rating and the kind words! We hope to get the opportunity to work with you again and work towards earning that 5th star! Let us know if there is anything else we can do for you!

June 20, 2020

Ian is the best. I always request Ian for any word we need to habe done. He is professional and makes us feel co.fortable. More

by cc2ccp
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Toyota of Des Moines responded

Thank you for your 5-star rating and positive words regarding Ian. We look forward to working with you in the future.

June 20, 2020

Mike as very kind and helpful. Brought car in due to recall for air bags. We also asked for battery to be tested nd was found to Ned new battery. More

by auntbre
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jun 22, 2020 -

Toyota of Des Moines responded

Thank you for the 5-star rating! We appreciate your feedback and look forward to working with you again.

June 11, 2020

Josh provided an excellent vehicle assessment with a video walk around. Very much appreciated. I like all of my automotive experiences with Toyota of Des Moines. More

by johnwaldron1961
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jun 12, 2020 -

Toyota of Des Moines responded

John, thanks for leaving us a review on your experience with Toyota of Des Moines! We will be sure to pass along your thoughts to Josh. Come again!

June 10, 2020

I have always been happy with the work and the service that you dealership has provided. I was also pleased that I had a discount coupon that could be used. More

by Sharon Newman
Recommend Dealer
Yes
Employees Worked With
Chris Galvin - 5 stars
Jun 11, 2020 -

Toyota of Des Moines responded

Thank you for leaving us a review, Sharon! We are glad you enjoyed working with us, and we hope you come again soon!

June 07, 2020

Ian was excellent as always!! Appreciate him fixing a minor mistake from a past repair. He was able to get me in on short notice. More

by tdressen
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Toyota of Des Moines responded

Thank you so much for your feedback! We're so glad to hear that your appreciated Ian's efforts. We will pass your compliments on to him! We look forward to working with you again in the future!

June 06, 2020

Excellent service I have used this dealership for many years and they have always given me excellent economical helpful rapid service. They go above and beyond to make More

by aliceenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Selby, Ken Bright
Jun 09, 2020 -

Toyota of Des Moines responded

Thank you so much, Alice! We truly appreciate you taking the time to let us know how we did! We also appreciate the continued business and hope to see you again in the store soon! Take care!

June 05, 2020

recall Very efficient in getting my recall done. Staff was especially considerate with all of the pandemic going on. I would recommend your service departmen More

by Billcon#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Toyota of Des Moines responded

Thank you so much for the wonderful feedback and recommendation! It means so much to hear such positive words during this time. We assure you that the safety of our customers as well as our staff is of utmost priority to us! We look forward to getting the opportunity to work with you again!

June 04, 2020

OIL CHANGE FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLEN More

by alichinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Toyota of Des Moines responded

THANK YOU THANK YOU THANK YOU for this excellent and entertaining feedback. We are so glad your visit was fast, friendly, and excellent. We hope to see you again so we can continue this excellent service for you. Thank you for choosing Toyota of Des Moines

June 02, 2020

Quick and Efficient My most recent experience with the dealership was for an oil change and tire rotation. Everything was done in a professional manner, and it was obvio More

by hornerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
Jun 03, 2020 -

Toyota of Des Moines responded

Thank you for such a wonderful review! We are so glad you enjoyed you're experience in our service department. We can't wait to work with you again!

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