Toyota of Des Moines - Service Center

Great job! We have had an excellent experience each time we have come to Toyota of Des Moines! I wish I could tell you all the names of the people who have help We have had an excellent experience each time we have come to Toyota of Des Moines! I wish I could tell you all the names of the people who have helped us, but honestly, they were too busy making sure we had everything taken care of that we needed. More

Camry 12 For the work that was done I was satisfed. Was told about an hour but it took 2 hours. No problem waiting, was kept busy read newspaper and eating For the work that was done I was satisfed. Was told about an hour but it took 2 hours. No problem waiting, was kept busy read newspaper and eating a cookie. More

Car Maintenance Toyota of Des Moines staff and service manager Ian Davis are tops. Always there to welcome and courteous to their customers. They take the time to l Toyota of Des Moines staff and service manager Ian Davis are tops. Always there to welcome and courteous to their customers. They take the time to listen and answer questions. More

90,000 Mile Service Glad I brought in my Highlander to get it serviced for the 90K service interval. I know that preventative maintenance saves money and was glad to get Glad I brought in my Highlander to get it serviced for the 90K service interval. I know that preventative maintenance saves money and was glad to get it done. My surprise was that they were able to work straight through and get it done quickly, thanks in part that is to another person's vehicle having to wait on a part. My service writer explained the service and answered all of my questions to my satisfaction. Thank you Toyota of Des Moines and your team of professionals! Vern More

Always know what to expect 5000 mile - 6 month service for leased Tacoma. Everyone was pleasant and they took within the amount of time they stated at the beginning. Recall rep 5000 mile - 6 month service for leased Tacoma. Everyone was pleasant and they took within the amount of time they stated at the beginning. Recall replacement of a sensor? That has been ordered and will be taken care of next week. More

Excellent service department Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online Work was explained properly by service manager. Service work completed in a timely manner. Comfortable waiting area. Scheduling the appointment online was easy. Have yet to be dissatisfied with any service appointment over the last 5 years. More

Excellent Service Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. Excellent customer service. They are very helpful and go out of their way to help you out. I am so glad I chose the right place to for my vehicle. More

Excellence rules here! From the purchase of my Camry to the service that I receive, excellence is the rule. I can always count on Service Manager, Ian Davis, to service my c From the purchase of my Camry to the service that I receive, excellence is the rule. I can always count on Service Manager, Ian Davis, to service my car with the best of care. That is why I have bought my last 7 cars at Toyota of Des Moines. More

Everything was fine as it always is. However. I will admit I was disappointed to find out that the nail in my tire was not covered by the road hazzard warranty that came with my tires. I bought s I will admit I was disappointed to find out that the nail in my tire was not covered by the road hazzard warranty that came with my tires. I bought specifically from Toyota of Des Moines because they would be able to handle any warranty issues on-site while I was getting my vehicle serviced. It turns out the warranty only covers catastrophic damage when the entire tire needs replacing. I'll chalk this one up to my failure to read the small print and not understand that a nail picked up from the road (I'd call it a hazzard) isn't technically a hazzard. I'll buy tires elsewhere next time for a lot less and get the same service. Disappointed in Toyota of Des Moines for the first time - I should only give 4 stars. More

Service i made an appointment for service including an oil change and tire rotation. I was in and out in thirty-five minutes. I also had time to visit with i made an appointment for service including an oil change and tire rotation. I was in and out in thirty-five minutes. I also had time to visit with my sales representative, Scott Hampe. More