Toyota of Des Moines - Service Center

Excellent in every way! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! More

Excellent Service visit My wife's RAV has 102K miles and it was time for oil change, new brakes, and transmission oil change. The shuttle service was excellent as it took me My wife's RAV has 102K miles and it was time for oil change, new brakes, and transmission oil change. The shuttle service was excellent as it took me home and picked me up so that I could do something else while the service work was done. Mike L, my service advisor, took care of everything and my service experience was wonderful. More

Oil Change Service people were helpful and courteous. It was somewhat difficult to get the appointment. I either had to come in the next day from when I ca Service people were helpful and courteous. It was somewhat difficult to get the appointment. I either had to come in the next day from when I called or wait two weeks. I didn't want to wait two weeks so I had to cancel other activities that were already on my calendar. Should have a more flexible schedule. More

Recall Item Great Service and the repair was completed faster than expected. Brian was a very good service adviser and he answered all my questions during the vis Great Service and the repair was completed faster than expected. Brian was a very good service adviser and he answered all my questions during the visit. More

oil change and latch repair The oil change and latch repair were done to my satisfaction. My wait was longer than I thought it would be. Latch repair cost me more than I was anti The oil change and latch repair were done to my satisfaction. My wait was longer than I thought it would be. Latch repair cost me more than I was anticipated. More

Had regular maintenance performed. Came in for an L.O.F., tire rotation, and had my battery and cabin filter replaced. My Express Lane service writer was very clear about explaining all Came in for an L.O.F., tire rotation, and had my battery and cabin filter replaced. My Express Lane service writer was very clear about explaining all of the details on the service performed. Have had very good experiences with Toyota of Des Moines service department; this is my first Toyota Highlander and am really enjoying it as well. I'd highly recommend this business to anyone looking to get a professional experience! More

I have been pleased with Toyota of Des Moines. Ever since I purchased my Toyota from there in July of 2018 I have been treated very respectfully and kindly. All the staff I have encountered have been courteo I purchased my Toyota from there in July of 2018 I have been treated very respectfully and kindly. All the staff I have encountered have been courteous and helpful. More

I arrived 20 minutes early but they got right on the car. They are very helpful and answered any question I had. Thanks for the help. car. They are very helpful and answered any question I had. Thanks for the help. More

25k service I always have a great experience here. Truly a top notch group of people. Good leadership creates a great work environment and quality employees. T I always have a great experience here. Truly a top notch group of people. Good leadership creates a great work environment and quality employees. Thank you More

Good service The staff was very friendly and accommodating. I have an unusual technical problem with my hands free system which they have been working hard to fi The staff was very friendly and accommodating. I have an unusual technical problem with my hands free system which they have been working hard to find solution to. I have high praise for the time and effort they have spent at trying to rectify the problem. More