Toyota of Des Moines - Service Center

Backbone of company I believe the hard working guys behind the scene need more recognition. When it comes down to it, if you don't have good service, I will go elsewhere I believe the hard working guys behind the scene need more recognition. When it comes down to it, if you don't have good service, I will go elsewhere. Thiago went above and beyond. Exceptional work Thiago! More

Service I had an appt. it needed to drop my car off early. No problem. I didn’t expect it back early but they had it ready about 10minutes after my origainal I had an appt. it needed to drop my car off early. No problem. I didn’t expect it back early but they had it ready about 10minutes after my origainal appt time. Shuttle is convenient and I never wait long More

very quick turnaround dropped off my truck for an early an saturday appointment on friday----got a call on friday that they were done with the service/tire rotation/alignme dropped off my truck for an early an saturday appointment on friday----got a call on friday that they were done with the service/tire rotation/alignment. very quick turn around. mike More

ToyotaCare is the best! Everyone is friendly, efficient, helpful. From the initial greeter to the final pick-up, everyone is helpful, and what is needed to be done is done q Everyone is friendly, efficient, helpful. From the initial greeter to the final pick-up, everyone is helpful, and what is needed to be done is done quickly and completely. The best service experience I have ever had. More

2015 prius Exceptional service experience Service advisor explained from the beginning what needs to be done and al options Job was done as it was described Exceptional service experience Service advisor explained from the beginning what needs to be done and al options Job was done as it was described and very fast Completely satisfied More

Always outstanding service I have been taking my Toyota Highlander to Toyota of Des Moines for 10 years and (without exception) I have always gotten good service. As a woman, i I have been taking my Toyota Highlander to Toyota of Des Moines for 10 years and (without exception) I have always gotten good service. As a woman, it isn't always easy to trust a auto servicer as some take advantage of my lack of knowledge. Toyota of Des Moines is different. They are honest and their integrity is unmatched in my experience. Thank you, Toyota of Des Moines! More

Great service The service department always follow the owners manual service schedule and never recommends unncesssary work. My 2008 Sequoia has over 200,000 miles The service department always follow the owners manual service schedule and never recommends unncesssary work. My 2008 Sequoia has over 200,000 miles on it, all service done at Toyota if Des Moines. More

Urgently needed a new battery I urgently needed a new battery as mine suddenly wouldn't hold a charge. After roadside assistance got it started, I drove straight to the Toyota dea I urgently needed a new battery as mine suddenly wouldn't hold a charge. After roadside assistance got it started, I drove straight to the Toyota dealership and they got my car right in. They explained my options, the cost differences as well as the pros and cons of each. Fabulous service! More

No BS just the truth. Whenever I bring my vehicles in for regular service or for a particular problem, I appreciate that I'm treated very well and I know that I'll get accu Whenever I bring my vehicles in for regular service or for a particular problem, I appreciate that I'm treated very well and I know that I'll get accurate info about what's going on with my vehicle. No dancing around just, this is this and that is that, this is what you should do, what do YOU want us to do? Whatever I choose, that's what gets done. I like that. More

Scheduled maintenance at 105,000 miles I was cheerfully greeted and was informed on what by appointment involved. I opted to wait in the customer lounge. I was later informed that my wiper I was cheerfully greeted and was informed on what by appointment involved. I opted to wait in the customer lounge. I was later informed that my wiper blades needed replacing and did I want them to replace them and the cost that I would incur which was reasonable so I had them replaced. The work was done timely and I got a free car wash. I’m a very satisfied customer. More