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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,347 Reviews

3,347 Reviews of Toyota of Des Moines - Service Center

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December 14, 2018

Service Great service and friendly employees. Pricing can always be better to help out with the budgets of the customers. If you can arrange for the pricing More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Mar 08, 2019 -

Toyota of Des Moines responded

Hi Carguy, thanks for sharing. We appreciate the feedback.

December 13, 2018

good service Brought my car in for service - was able to use the wireless in the waiting are to complete some work. The service was done in a timely manner - frie More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Mar 08, 2019 -

Toyota of Des Moines responded

Thanks, andy!

December 13, 2018

JAndrews Justin was helpful and explained what would be done at the service interval. He was helpful and trusting. Easy to discuss the reasons for the service More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Toyota of Des Moines responded

Thanks, JAndrews!

December 12, 2018

Very helpful They got my car in quickly and got back to me about what needed to be fixed within a couple hours. They were able to fix it by the next day. More

by Bncanham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 08, 2019 -

Toyota of Des Moines responded

Thank you, Bncanham!

December 11, 2018

Service Toyota has always been number one when it comes to serving my family. I will continue to drive Toyotas for as long as I am able to drive. More

by Michael1970@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hampe
Mar 08, 2019 -

Toyota of Des Moines responded

Thank you Michael1970@, we appreciate the kind words!

December 11, 2018

Great service Jamie was super friendly and knowledgeable. I inquired about purchasing the extended Toyota Care and he had everything ready to discuss with me when More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 08, 2019 -

Toyota of Des Moines responded

Hi Rocky and thanks for sharing!

December 11, 2018

Service Dept. helped me quickly Minor repair & oil change/tire rotate scheduled within 1 day, and completed in about 35 minutes (while I waited)! Ian Davis is always helpful in sche More

by Clive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Toyota of Des Moines responded

Thanks for sharing and thanks for the shoutout to Ian. We appreciate your business!

December 10, 2018

Why it is titled? They reps did very well and had me on the road in time to make my next appointment.I appreciated their ability to get it done quickly. More

by millie38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Mar 08, 2019 -

Toyota of Des Moines responded

Thank you millie38. We appreciate your business!

December 09, 2018

Customer service is great! My only complaint is that I had a question on whether I could take the automatic headlamp brights off and manually bright and dim my headlamps. The ge More

by toy fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No clue
Mar 08, 2019 -

Toyota of Des Moines responded

Thanks toy fan, we appreciate the feedback.

December 01, 2018

Immediate service w/o appointment The fan for the heater/air conditioner stopped working. I stopped in after 10:00 am. Luckily they were able to work on it right away. I had my car bac More

by wdmscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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