Toyota of Des Moines - Service Center

Great Service at Great Prices Toyota of DSM always gives me quick, accurate and well-performed service on time. Their pricing is more than fair, and I have the confidence of doing Toyota of DSM always gives me quick, accurate and well-performed service on time. Their pricing is more than fair, and I have the confidence of doing car service at a Toyota dealer who cares about their customers. More

30000 Oil change Was greeted as soon as I pulled in. Was told it would take about 45 mins and it did. May I suggest you also vacuum out the cars Was greeted as soon as I pulled in. Was told it would take about 45 mins and it did. May I suggest you also vacuum out the cars More

Charged up and ready to go!!! Mike Lebeda was great!! The alternator failed on our car mid-morning. We had in towed in. Mike and the service staff were able to have the issues d Mike Lebeda was great!! The alternator failed on our car mid-morning. We had in towed in. Mike and the service staff were able to have the issues diagnosed and repaired the same day. We were able to pick it up in the afternoon. Outstanding response. Thank you to our service adviser. Mike Lebeda! More

Recall service I went in for a recall and was early as suggested. My car was done in 15 minutes. I went around back for my free car wash and was on my way home wit I went in for a recall and was early as suggested. My car was done in 15 minutes. I went around back for my free car wash and was on my way home within an hour of arriving. Thank you to my service rep. Mike Lebeda! More

Excellent service. Very helpful. I live 60 miles from the dealership and they are always helpful in getting me in and in a short time. I appreciate the courtesy washing of my vehicle I live 60 miles from the dealership and they are always helpful in getting me in and in a short time. I appreciate the courtesy washing of my vehicle with each visit. More

Organized and Professional Good visit with the Des Moines Toyota Service department today. Always enjoy the interaction with David - good listener and understands customer conce Good visit with the Des Moines Toyota Service department today. Always enjoy the interaction with David - good listener and understands customer concerns. Let me know what expenses may be coming - such as an air filter at the next service call. Also gave advice and an estimate of upcoming tire replacement costs. Thanks! More

Great service with a smile We always look forward to getting our Toyota serviced at Des Moines Toyota. Pleasant and enjpyable experience. Good Service. Friendly employees. Goo We always look forward to getting our Toyota serviced at Des Moines Toyota. Pleasant and enjpyable experience. Good Service. Friendly employees. Good coffee and refreshments. More

Excellent service and friendliness Over many years we have experienced the utmost professionalism. We appreciate the honesty, willingness to answer questions and explain procedures, and Over many years we have experienced the utmost professionalism. We appreciate the honesty, willingness to answer questions and explain procedures, and going the extra mile to accommodate our schedule as we live 80 miles away. More

Fantastic! Thought we had a MAJOR problem. It was late Saturday afternoon. They checked me in and what I thought was going to be bad news ended up very good n Thought we had a MAJOR problem. It was late Saturday afternoon. They checked me in and what I thought was going to be bad news ended up very good news. We had one of our grandsons with us who was very hungry (had waited about 3 hours for a tow). Advisor said head to the waiting room where there are snacks and we will have you out in approximately 30 minutes. Great team. Highly recommended! More

Great as always Allie was professional and friendly. I didn’t see Dave Merchant anywhere so I hope he’s OK. I was very glad to see dark roast K-cups added to your s Allie was professional and friendly. I didn’t see Dave Merchant anywhere so I hope he’s OK. I was very glad to see dark roast K-cups added to your selection. I did receive a car wash code but when I drove around to the car wash both bays were blocked with orange cones. When I called from my car, the young man who answered didn’t seem to understand what I was trying to tell him. I don’t know if the car wash was broken or what but he did not seem at all interested in helping me find out. And for what it’s worth, discontinuing the Scion xB was the biggest mistake Toyota ever made. I love my Scion!😍 More