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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,411 Reviews

3,411 Reviews of Toyota of Des Moines - Service Center

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October 03, 2018

Car serviced and new tires put on. All the work was done swiftly and well as far as I can tell. We used the shuttle service which was great. Ian is always friendly and helpful and m More

by catgirl339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Toyota of Des Moines responded

We're glad you had a good experience, catgirl339. Thank you for your business!

September 28, 2018

solid service Solid service overall. Communications when service was complete and for shuttle pick up were timely. I Was disappointed in the cost of the OS upda More

by RedFive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shuttle driver
Oct 17, 2018 -

Toyota of Des Moines responded

Thank you, RedFive.

September 28, 2018

Summary of visit The personnel as always was very friendly and helpful and the car was serviced as requested quickly and at the time requested. I highly recommend the More

by aliceenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Galvin; Dave Logsdon; Mike Dilling, Ken Bright
Oct 17, 2018 -

Toyota of Des Moines responded

Thank you for your recommendation and for your business, aliceenfield.

September 28, 2018

Professional Service Team Toyota of Des Moines has done my vehicle services and has always been great to work with. Services are done in a timely manner and the service reps k More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Toyota of Des Moines responded

Thank you for your business, DB.

September 27, 2018

great The dealer was able to get my service completed within a short period of time. I called and asked for a earlier appointment ( by two hours ) than my More

by leonardmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 17, 2018 -

Toyota of Des Moines responded

Thank you for the review, leonardmccoy.

September 27, 2018

New tires and oil change Rebecca was awesome! I needed new tires and told her I would shop around and pick up my car. I ended up calling her back to do the new tires and cha More

by JulieHahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Oct 17, 2018 -

Toyota of Des Moines responded

We're happy you had a good experience with Rebecca. Thank you for your business, Julie Hahn!

September 26, 2018

Excellent Service Toyota of Des Moines Service Department provided us with fast and excellent service on our RAV4. We live outside of the Des Moines area and they went More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Oct 17, 2018 -

Toyota of Des Moines responded

Thank you for your business, Smith!

September 26, 2018

Service is always good. No problems. The service experience is always great. The service reps are helpful and informative. I usually wait for my car but I left it this time and in 4 hou More

by gwenbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Toyota of Des Moines responded

Thank you, Gwen!

September 22, 2018

Quick and easy service appointment Appointment was quick and easy. Very helpful and great shuttle service. Very polite and friendly staff. Car was returned to me in very good condit More

by ripperc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Oct 18, 2018 -

Toyota of Des Moines responded

Thank you for your review, ripperc1.

September 17, 2018

Great service and excellent work Great service has been given to my car in time. Waiting area is maintained clean and neat. Great explanation has been given to my car condition. More

by jinli217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Wolter
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you for your review, jinli217.

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