Toyota of Des Moines - Service Center

Fast and polite The service is fast and employees friendly. My only complaint is that I have to drive an hour for service. Suggest toyota designate various local deal The service is fast and employees friendly. My only complaint is that I have to drive an hour for service. Suggest toyota designate various local dealers as satellite service stations. This is the only reason why my next car will not be a toyota. More

20,000 mile check up Service personnel very friendly and efficient. I was impressed b the cleanliness of the service area and the waiting area. Staff explained the repor Service personnel very friendly and efficient. I was impressed b the cleanliness of the service area and the waiting area. Staff explained the report very thoroughly to me. I am a very satisfied customer. Thank you! More

First service Completed service quickly and efficiently. Staff was friendly and asked and answered multiple questions related to my car. I will recommend this f Completed service quickly and efficiently. Staff was friendly and asked and answered multiple questions related to my car. I will recommend this facility to friends and colleagues. More

Oil Change Prompt, professional, and the service was handled like a' well- oiled' machine!! All of the employees in the bay were extremely respectful, and pleas Prompt, professional, and the service was handled like a' well- oiled' machine!! All of the employees in the bay were extremely respectful, and pleasant! Thank you! More

LOF done well, tire pressures were set too high Everything about my 20K service was done very well, When I brought my 2016 Avalon Hybrid in my tire pressures were set at 33 psi which is the recomme Everything about my 20K service was done very well, When I brought my 2016 Avalon Hybrid in my tire pressures were set at 33 psi which is the recommended tire pressure established by Toyota. When I left the dealership I checked the tire pressure via the dash and they read 38 psi. I let them cool until the next morning and checked them cold with a tire pressure gauge and they were 38 psi. I reduced the pressure to the recommended pressure of 33 psi and reset the tire pressure monitoring system. I think Toyota of Des Moines should instruct their technicians to be more mindful of the tire pressure. More

Great service Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in to have installed. Not only did they have them in stock but they installed them while I was there getting my oil changed so I wouldn't have to come back in. Greatly appreciated!! More

Friendly staff, excellent service, and clean waiting area. Timely appointment and work completed in appropriate time. Great coffee and snacks. Helpful payment personal. Thank you. Timely appointment and work completed in appropriate time. Great coffee and snacks. Helpful payment personal. Thank you. More

Recharged!! Mike Lebeda was awesome as always! He helped to diagnose why the car battry kept going dead, was able to make an adjustment for the value of the old Mike Lebeda was awesome as always! He helped to diagnose why the car battry kept going dead, was able to make an adjustment for the value of the old battery and get a replacement. Perfect! More

Routine service. Routine service was done quickly and professionally. Staff was very friendly and organized. Wait time was minimal at check in, actual servicing and ch Routine service was done quickly and professionally. Staff was very friendly and organized. Wait time was minimal at check in, actual servicing and check out. More

10 mile free maintenance I was in and out of the service before I could even finish my free cup of coffee. Break room is clean and comfortable. WIFI is very reliable. I was in and out of the service before I could even finish my free cup of coffee. Break room is clean and comfortable. WIFI is very reliable. More