Toyota of Des Moines - Service Center

5,000 Maintnance Check All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. More

Experience at Toyota of Des Moines Had great service service manager great to deal with no problems NO pressure to do more service work than what vehicle was brought in for Had great service service manager great to deal with no problems NO pressure to do more service work than what vehicle was brought in for More

Service Above and Beyond I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened and answered my questions honestly and been forthcoming. More

Waiting was not very long I was early for my appointment but they took my car right away and the wait was not very long very friendly personal at the checkout I was early for my appointment but they took my car right away and the wait was not very long very friendly personal at the checkout More

Excellent From the drive in to the drive out, the service staff are amazing. Each time we have brought our Rav4 in for service we experience the same excellent From the drive in to the drive out, the service staff are amazing. Each time we have brought our Rav4 in for service we experience the same excellent service. We had an issue this time with a missing hubcap. A call went in. We went out to your service department. We drove out with a hubcap. You take such excellent care of us. Thank you. More

In and out The ToyotaCare Express Lane is great. Rebecca Hildreth always a pleasure to work with. Always thorough and explains things clearly. Definitely wo The ToyotaCare Express Lane is great. Rebecca Hildreth always a pleasure to work with. Always thorough and explains things clearly. Definitely would recommend to everyone. More

Exceeded expectations All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest ava All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest available), I left it at Toyota on Tuesday AM, since the Prius was an expensive paperweight to me-- couldn't drive it. Tuesday noon, Ian Davis called with diagnosis and fix, estimate, and that I could pick it up end of day Tuesday. That's 2 days EARLY! Done and done. More

I need a fuse replaced for my phone charger As a single lady I know I can always drive over to Toyota and they will address my problem on the spot. This is a classy professional outfit! I love As a single lady I know I can always drive over to Toyota and they will address my problem on the spot. This is a classy professional outfit! I love the program where my vehicle is picked up from my work and then returned to me after the work has been completed~ all for $10! More

4 Runner tuneup - great experience Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the customer informed in a very friendly and professional manner. Always there and available and ready to take care of all of the customers needs. Toyota of Des Moines took care of my needs in the tuneup of my 4 Runner and I way of summing this up - outstanding More

Amazing customer service! I purchased my Scion xB here 10 years ago and I have always had great experiences with this dealership. They are the best! I am forever telling peopl I purchased my Scion xB here 10 years ago and I have always had great experiences with this dealership. They are the best! I am forever telling people about this place! Customer for LIFE! More