Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,376 Reviews of Toyota of Des Moines - Service Center
Sort by
May 02, 2018
good to excellent I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEA I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEARS AGO. More
by jerry
Employees Worked With
May 02, 2018
Service visit again outstanding The routine service visit on out 4 Runner was again outstanding in service to the customer and to the vehicle. Every person greets you with a smile a The routine service visit on out 4 Runner was again outstanding in service to the customer and to the vehicle. Every person greets you with a smile and happy to meet your needs. More
by manderson76
Employees Worked With
April 30, 2018
Review of new tires put on Service was much quicker than expected. I am Very satisfied with the work that was done. Service guy was very friendly and cordial and helpful. Service was much quicker than expected. I am Very satisfied with the work that was done. Service guy was very friendly and cordial and helpful. More
by jhjhjhjhjhj
Employees Worked With
April 30, 2018
helpful flexibility i had to go out of town but really needed to have an oil change first. toyota told me to come before noon and they would work me in. i was on my way i i had to go out of town but really needed to have an oil change first. toyota told me to come before noon and they would work me in. i was on my way in a very timely manner. More
by Dick4465
Employees Worked With
i don't see their pictures above.
April 30, 2018
Serviced my car sooner than scheduled!! I had intended to do an overnight drop off for an oil change and tire rotation, but they went ahead and did the service on the spot to save me extra t I had intended to do an overnight drop off for an oil change and tire rotation, but they went ahead and did the service on the spot to save me extra trips to the dealership the next day. It was great for me when dealing with three kids and soccer schedules, etc. I had a coupon for the oil change and got a free tire rotation all for under $40. I always enjoy the full inspection they perform and their recommendations, I don't feel pressured to do anything or that they are looking for things to fix. The free car wash is also a bonus. I am very pleased with the service at Toyota of Des Moines. More
by drewmoore00
Employees Worked With
Cass Cupp
April 30, 2018
Service visit As always, I was met with a smile and courtesy. The length of my stay was not long and when my service was completed everything was explained for me As always, I was met with a smile and courtesy. The length of my stay was not long and when my service was completed everything was explained for me More
by Kallen perry
Employees Worked With
David Marchant
April 30, 2018
Great service I went in for a scheduled service for maintenance. I am impressed with the facility especially from being greeted immediately to when my vehicle was p I went in for a scheduled service for maintenance. I am impressed with the facility especially from being greeted immediately to when my vehicle was pick up. Exceptional service considering the volume of clients served. More
by rub doctor
Employees Worked With
Unknown
April 30, 2018
Great service, always! We have several Toyotas and have always brought them to this dealership for service. Ian Davis is a very knowledgeable service advisor who always trie We have several Toyotas and have always brought them to this dealership for service. Ian Davis is a very knowledgeable service advisor who always tries to accommodate our very busy schedule when scheduling different appointments. Quality of repairs has always been very good! Very happy with the service! More
by DYarushkin
Employees Worked With
April 29, 2018
Oil change I went in for an oil change and to have them checked a plastic piece underneath my car that had come undone after hitting a pothole. He helped me imme I went in for an oil change and to have them checked a plastic piece underneath my car that had come undone after hitting a pothole. He helped me immediately, as soon as the car was looked at he came and informed me of the price to replace the rivets for the plastic piece, and the oil change was handled very speedily. I was in and out of the dealership in 40 minutes More
by Deborahp554
Employees Worked With
James Hawkins number 1651
April 26, 2018
Dependable good service I went for a routine oil change and mentioned that I had 2 tires with slow leaks. They discovered a nail in each tire and fixed both. I love that I ca I went for a routine oil change and mentioned that I had 2 tires with slow leaks. They discovered a nail in each tire and fixed both. I love that I can have a free car wash after the service also. I was in and out in good timing and the waiting area was comfortable. More
by abbaschild
Employees Worked With
