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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

June 30, 2022

Catering, attentive, professional, flexible, friendly, welcoming, helpful, positive attitude, patient, communicative … need I say more?! More

by Evangelina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcel and Wil
Report | Print
Jul 05, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

June 29, 2022

Como siempre el trato excelente! Muy cordiales y con los mejores consejos que se puedan dar para poder adquirir tu vehículo nuevo! More

by Rujofra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Álvarez
Report | Print
Jul 01, 2022 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

June 24, 2022

Absolutely a great experience buying a new car here! Process was smooth. Ben, and try e finance team were amazing! Thank you All! More

by RHONDADIAL
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 28, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

June 24, 2022

Soy muy bien tratada cada vez que voy Toyota por Alex Anaya y su equipo! El mejor !!😃 More

by Eveling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, The Toyota of Downtown LA Team

June 19, 2022

Service consultant Alex is the best! Our daughter had a car emergency where her brakes went out. They got her in right away and performed all services needed. 5 star review for 5 star se More

by nursedns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2022 -

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 18, 2022

Excited to do business with Toyota of Downtown LA. This was our 5th Toyota and it speaks by itself. More

by Suren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
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Jun 22, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

June 18, 2022

Bad service they have to give us better and quality attention when you have something wrong with you car thanks.prices not too good to recommend. More

by None
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esperanza Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Aman Abraham, Kenny Gutell
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Jun 22, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 17, 2022

Erik Orellana handled checking me in for my oil change. I had several questions which he answered completely. He was patient and very nice and friendly. More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Orellana
Report | Print
Jun 22, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 13, 2022

Good customer service. A Very nice person and knowledgeable. Keep me informed about my car. More

by egalvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham
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Jun 15, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 11, 2022

The process of ending my lease and rolling into a new Toyota was super easy. Ji was super helpful and made the experience very pleasant. More

by Christy1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Report | Print
Jun 14, 2022 -

Toyota of Downtown L.A. responded

Christy1107, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ji's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Toyota of Downtown LA Team

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