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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,850 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,850 reviews

March 03, 2022

They were friendly I like their service I will go back and it will recommend friends and family More

by Rodolfo Darson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin chun
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Mar 07, 2022 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 03, 2022

I was greeted on time by Delia at the service center. She was very polite and knowledgeable. She explained my options clearly. She is a credit to the dealership. The service took longer than expected whi More

by lafergolas@twc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera-Garcia
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Mar 07, 2022 -

Toyota of Downtown L.A. responded

Thanks for your great review, Joe. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 02, 2022

Best service section I ever has. Everyone is good. Norma Lopez is especially good. I highly recommend. Love. More

by roger_telesford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Lopez
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Mar 04, 2022 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 02, 2022

The sales men was nice and helpful fast paper work for my Toyota Corolla cross More

by juliogerman18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard silva
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Mar 04, 2022 -

Toyota of Downtown L.A. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 02, 2022

It’s a nice dealership but who is more amazing was Jimmy de Marcos he is a really professional seller I recommended him 💯 % More

by Victor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy de Marcos
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Mar 04, 2022 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 26, 2022

Norma Juárez excelencia y amabilidad en venta y al momento de llenar la aplicación en mi idioma preferentemente! Nos ayudó en todo momento y mucha disponibilidad More

by Adriana
Recommend Dealer
Yes
Employees Worked With
Norma juarez, Aman Abraham, Michael Briseno
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Mar 01, 2022 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 25, 2022

In the 20 plus years they've been servicing my car, I've never been disappointed. Their service department is impeccable. More

by paulkempf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2022 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 23, 2022

I WAS VERY WELL TREATED BY SALESPERSON JIN CHUN AND HIS MANAGER. MY COCERN IS HOW LONG DOES IT TAKE TO GET REGISTRATION FROM SACRAMENTO? More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun, Aman Abraham
Report | Print
Apr 05, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 22, 2022

Service was very professional and very fast. Sales person was so nice and quick response More

by Jamie han
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Han
Report | Print
Feb 24, 2022 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 21, 2022

Estoy contento porque me atendieron de maravilla Grasias por darme la oportunidad de formar parte de Toyota estoy contento More

by mongeernesto24@gmail.com
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2022 -

Toyota of Downtown L.A. responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, mongeernesto24@gmail.com! Esperamos volver a trabajar con usted en el futuro. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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