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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

January 02, 2022

I bought Toyota 2022 Camry. I had a wonderful experience at the dealership. The salesperson Ben Girmay, was very knowledgable and provided me with an outstanding service. I would highly recommend Toyota of More

by MKMOUDGIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager - Franklyn Rivas, Aman Abraham
Jan 05, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

January 01, 2022

Salesperson gave me a price of 24,900 for the car I wanted to buy (and I put down 8k as down payment). Finance office somehow ripped me off 10k because I still owe 24k+, as if I didn’t put the down pay More

by JOCELYN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Silva
Jan 04, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 31, 2021

Me encanto el Toyota de downtown love it, y los representantes super amables gracias por todo tengo mi Toyota rav 4 thank uuuuuuu More

by Daraju25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham, Roger Omine
Jan 05, 2022 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 30, 2021

Ji Suh was very helpful and kind during the whole process. I was happy to get my new car in a short time. More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Jan 04, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 29, 2021

The staff was very nice and helpful. They took the time to help me choose a vehicle that fit my needs. More

by diaz.jaimeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Lopez
Dec 30, 2021 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 28, 2021

When I spoke with Juan and went to the dealer, everything became easy because we had a lot of time talking on the phone for questions about a car. More

by tonyusachile
Price
Recommend Dealer
Yes
Employees Worked With
sales department
Dec 30, 2021 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent experience with our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 25, 2021

The experience I had was amazing the customer service from Michael was awesome he really knew how to take care of me and share his time his knowledge and patience with me and explain everything step by s More

by ochosiodeoni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 29, 2021 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 19, 2021

Best dealership and team everrrrrrr !!!! Loved the whole process and love love love the car !!!!!! More

by ELLEENMANAGEMENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales department
Dec 21, 2021 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 19, 2021

Me atendieron bien la jente que trabajaba en el diler son amables te explican todo del contrato y el carro More

by Jorge Muñoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni vendedor , Aman Abraham, Kenny Gutell
Dec 21, 2021 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 18, 2021

Very professional staff. Everything on time as promised. Courteous and very professional staff. Vincent Dinh and his coworkers treated us very well . Im pleased to have my cars serviced at Toyota of Downtow More

by Colombian29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Dinh
Dec 21, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Vincent and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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