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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

December 08, 2021

Great dealer with awesome sales person Peter Kim!!!! Thank you!!! Will come back again. Had a good experience More

by Sometea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim
Dec 10, 2021 -

Toyota of Downtown L.A. responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Peter was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 08, 2021

Nice salesman everybody helping excellent Smile fast Nice salesman everybody helping excellent Smile fast good location good price Ted Kim good salesman More

by won Chang Wan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter jongsoo kim
Dec 10, 2021 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 05, 2021

Jonathan Lopez, is my exceptional service agent. He made sure I got a rental car secured for my appointment and checked on me when I didn’t return the next day after he made a few calls. I was called away More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
Dec 07, 2021 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 04, 2021

Downtown Toyota is hands down the Number one dealership to get a realistic price on your new investment. Juan, Norma and Jimmy all did an amazing job helping me find just what I needed and made the purchas More

by JOHNNY.12LA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Norma, Jimmy.
Dec 07, 2021 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 03, 2021

He was very friendly and got the job done quickly. And he kindly answered and answered my questions More

by brandonseo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yoo
Dec 02, 2021 -

brandonseo responded

Very good

Jan 13, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 03, 2021

I bought a 2021 Rav 4 Prime vehicle from Toyota Downtown thru a broker just before Thanksgiving, and the transaction was seamless. Ji Suh delivered the car and the paperwork was simple and signed up at ou More

by skausen27
Recommend Dealer
Yes
Employees Worked With
Ji Suh—sales. 5 stars!! Polite and good at what he does.
Dec 07, 2021 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 03, 2021

Very kindness and easy for the service i really like it hopefully next time again will go downtown More

by kagoon0323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Toyota of Downtown L.A. responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 03, 2021

it was quick and efficent and many ways to get the car of you dream More

by portilloangel1777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Alvarado
Dec 03, 2021 -

portilloangel1777 responded

walking by

Dec 03, 2021 -

portilloangel1777 responded

i was walking by

December 03, 2021

Good actitud exelente atencion tuve una persona David muy professional gracias por ayudarme a escojer un buen carro. More

by BLANCALOPEZMALIBU0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Choi
Dec 07, 2021 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 03, 2021

The sales team was awesome! Thank you Jin, Frank, and Wilder! Definitely recommending and staying with the toyota family. More

by T62984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Dec 07, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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