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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,734 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,734 reviews

December 12, 2023

Great deal and love the truck I would recommend this dealership to everyone. Toyota makes the best vehicles and Downtown LA is the best dealership. More

by Matta
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 13, 2023 -

Toyota of Downtown L.A. responded

Congratulations on your new vehicle, Matta. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Toyota of Downtown LA Team

Helpful
December 11, 2023

Great customer service. Showed us options regarding financing which fits to our budget. Compared cars and helped us choose what fit to our family. More

by GHATEKEEPER44
Recommend Dealer
Yes
Employees Worked With
Adelene Salas
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Dec 12, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Toyota of Downtown LA Team

Helpful
December 09, 2023

The best customer service Fishing all buying process quick, the ambience and waiting room comfortable and free coffee More

by BEATRIZLREGALADO
Recommend Dealer
Yes
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Dec 12, 2023 -

Toyota of Downtown L.A. responded

Beatriz, we sincerely appreciate your feedback. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

Helpful
December 08, 2023

Liked it No hard sell Nice people very knowledgable and polite Nice cars a as well More

by MONSTER57
Recommend Dealer
Yes
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Dec 08, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

Helpful
December 08, 2023

It was one of the easiest car buying experiences I've had. I wish the APR was better, but it is what it is these days. More

by rene.min
Recommend Dealer
Yes
Employees Worked With
Ji Suh
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Dec 08, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to review Toyota of Downtown L.A., Rene. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

Helpful
December 06, 2023

It was a good experience even though the car I originally bought had engine issues and had to return it. I was able to purchase another car which was a way better option at the end. Thank you Toyota of DTLA. More

by DANA.EBREL07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Dec 07, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. We are happy to hear we were able to help get you in a better vehicle. Feel free to let us know if you have any further questions or concerns. Sincerely, The Toyota of Downtown LA Team

Helpful
December 06, 2023

Easy to understand, great energy. Knowledgeable about content/vehicles. Felt supported Overall, great experience. Can recommend people in the future More

by JAVIER27OLIVER
Recommend Dealer
Yes
Employees Worked With
Violet Oliver
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Dec 07, 2023 -

Toyota of Downtown L.A. responded

We really appreciate the kind recommendation, Javier. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Toyota of Downtown LA Team

Helpful
December 05, 2023

Bad service ,they don't respond or return calls . I'm still waiting for Ricardo to call me back. More

by amador.haydee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Toyota of Downtown L.A. responded

Amador, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Toyota of Downtown LA Team

Helpful
December 04, 2023

The salesman was patient. Helped me find the ideal car for me. He heard my needs and budget More

by susyesquivias
Recommend Dealer
Yes
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Dec 05, 2023 -

Toyota of Downtown L.A. responded

Congratulations on your recent purchase! At Toyota of Downtown L.A., our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Toyota of Downtown LA Team

Helpful
December 04, 2023

Smooth Very helpful, understanding and dedicated. Very good experience and adequate. Would buy my next car from there. More

by GEDDIE63
Recommend Dealer
Yes
Employees Worked With
Edgar
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Dec 06, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

Helpful
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