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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,862 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,862 reviews

August 14, 2020

Great customer service I leased my second car through this dealership and my sales guy worked hard for hours to get me a deal I could manage and feel comfortable with. Hones More

by SHUMPHREY08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Aug 17, 2020 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 13, 2020

My sales person Martha .... If you need a new car I recommend this dealer . Make sure you ask for Martha . She will definitely find you & your family a great deal . More

by HEIRAIZROSAS
Recommend Dealer
Yes
Employees Worked With
Martha G
Aug 13, 2020 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this review. We are pleased to hear that Martha was able to provide an efficient and overall positive experience. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 12, 2020

Fast and easy service. They help me pick out the exact car that I wanted. They were also helpful when giving me all the information that I would need. More

by PCSONG95
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 13, 2020 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 06, 2020

New Lease on Tacoma Helpful staff members. I had prior phone conversation before I visited the dealership. So, I had less time waiting to complete all the paperwork. Car More

by DAVID@SIGNSPORTAL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 10, 2020 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

August 04, 2020

Am really happy with this dealership, it’s so helpful, respectful and excellent in the way it helps the customer. Am really satisfied with service More

by ENAGAWA518
Recommend Dealer
Yes
Employees Worked With
Raymond Lewis
Aug 06, 2020 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Aman Abraham- General Manager

July 22, 2020

Everything was handled professionally. I really appreciate the way Henk handled everything smoothly. Everyone was kind and professional. I am looking forward to coming back. More

by ELEN_ASLANYAN
Recommend Dealer
Yes
Employees Worked With
Henk
Jul 23, 2020 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, David Shin - General Sales Manager - dshin@dtlamotors.com

July 16, 2020

car purchase Jin was fantastic to deal with! He made me feel so comfortable and at home at DTLA Toyota. I never felt rushed and I sensed Jin's patience and excelle More

by DOUGWHITTET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin
Jul 16, 2020 -

Toyota of Downtown L.A. responded

Thank you for your great review, Doug! We're glad to have Jin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, David Shin - General Sales Manager - dshin@dtlamotors.com

July 14, 2020

Had an awesome experience staff was so helpful professional!...I would definitely recommend Toyota of Downtown LA to whoever is in need of a car! Thank you again! More

by vandrea8869
Recommend Dealer
Yes
Employees Worked With
Hank
Jul 15, 2020 -

Toyota of Downtown L.A. responded

We appreciate the kind words, Vandrea. We look forward to seeing you again in the future! David Shin - General Sales Manager - dshin@dtlamotors.com

July 12, 2020

Had some issues with my prius and Danny took care of everything professional, corteous and fast service. He told me the car will be ready the next day but instead he called me later that day that the ca More

by PNOIZE24
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor
Jul 13, 2020 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 11, 2020

Didn’t feel the usual pressure you get from dealerships. Made sure I got the car I wanted. Will definitely recommend to others. Thank you. More

by M_A_M_L
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 13, 2020 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David Shin - General Sales Manager - dshin@dtlamotors.com

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