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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,845 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,845 reviews

October 30, 2019

My dream car Toyota highlander was my dream car and the salesperson are amazing and yes im telling one of my coworkers to go and buy a toyota car More

by RIVASCENOBIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Ruiz, Edgar Garcia, Edgar Sanchez
Oct 30, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, David Shin - General Sales Manager

October 29, 2019

Good service and friendly atmosphere. As soon as I arrived everyone was very welcoming and willing to help me with my needs. I was very pleased with staff and the location. My first time More

by ARH4669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Soles, Julio Garcia
Oct 30, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager

October 27, 2019

Excellent service Outstanding service from the moment once steps foot in the dealer. I got my first car from here and came back for my 2nd car More

by PORTILLOMARIA438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lievano Aguilar
Oct 29, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Maria. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, David Shin - General Sales Manager

October 24, 2019

Best Experience from Aman Charlie gorge and jimmy From the moment I walked in for. Vappointment with Aman and Charlie till I was shown my car with gorge and finally jimmy finished the paper I w More

by YETE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham, Jimmy De Marcos, Charlie Jin, Jorge Valle
Oct 29, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, David Shin - General Sales Manager

October 22, 2019

Really Great he was awesome and answered all our questions regarding the best fit car for us. He has helped before with leasing a car but we decided after a few y More

by Marco Bravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez, Duban Barrios, Jason Park
Oct 23, 2019 -

Toyota of Downtown L.A. responded

Marco, thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown L.A, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, David Shin - General Sales Manager

October 18, 2019

Toyota Great costumer service. They answer to your questions and make things clear to understand. They offer you the best benefits available. I highly recomm More

by TOBARJE503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lievano Aguilar, Aurelio Lopez
Oct 20, 2019 -

Toyota of Downtown L.A. responded

Thank you for your great feedback and recommendation! If you have any questions or need any further assistance, please come back to visit us. Sincerely, David Shin - General Sales Manager

October 12, 2019

Best Ever Went in looking for a specific model and color. The salesperson and manager were considerate of needs and provided excellent customer service. Highly More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Jorge Lievano Aguilar
Oct 13, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

October 05, 2019

Better than other car dealerships Only reason I'm giving 5 stars is because Martha Guzman was awesome!! I have gotten 3 cars from this dealership and by far she is the most knowledgeab More

by Liliana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Guzman
Oct 06, 2019 -

Toyota of Downtown L.A. responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, David Shin - General Sales Manager

October 02, 2019

Good service This was my second car buying at Toyota and the service was the best. Since I arrived and pick my car to financing. I’m blessed to have gotten the hel More

by JESSICASAGASTUME10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgardo Perez
Oct 02, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Jessica. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, David Shin - General Sales Manager

October 02, 2019

Professional yet friendly Ray Lewis was a genuine pleasure to work with. He knew his product and was very patient. Document signing with Jason went smoothly and efficiently. More

by CP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis, Jason Park
Oct 03, 2019 -

Toyota of Downtown L.A. responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, David Shin - General Sales Manager

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