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Alex Anaya
105 Reviews
Languages Spoken
English
Spanish
105 Reviews
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105 Reviews of Alex Anaya
July 06, 2026
Excellent service and friendly . Helped me look for the color I wanted. Earth was choen Helped me look for the color I wanted. Earth was choen More
by Matsudam652
Verified CustomerOther Employees Tagged: Esperanza Romero, Maria Arroyo, Abraham Alvarado, Ervin Castellanos, Andrew Barnes, Ryan Betton, Moises Camorlinga
June 23, 2026
Update 6/23 - service tech called and said it was a bad battery they had given yet took a week just to tell me this while keeping my car there on the lot and charging me for a loaner and not updating me da battery they had given yet took a week just to tell me this while keeping my car there on the lot and charging me for a loaner and not updating me daily. Due to their negligence I had to pay out of pocket. Assistant manager Danny Herrera Rios was not helpful at all and I will officially be filing a complaint with the BBB and DMV and Dept of Justice for fraud against this location. They kept telling me it wasn’t the battery until it “suddenly” was. I want my refund!! 6/22 - Dropped my car off a week ago and was told they would have a foreman see the issue; turns out they’re barely getting one today and I had to get Toyota Brand Engagement Center involved for their issue (had to pay out of pocket for a rental thinking they were actually working on my car instead of letting it sit there) - shouldn’t have to wait this long for my car or a foreman when I and Toyota Engagement Center told them to get a foreman on it since last week . Next stop is calling corporate. DONT BRING YOUR CAR HERE. Will be updating daily until my car is fixed and they are doing their job - may need to get DMV and BBB involved. More
by Mastroianni
Other Employees Tagged: Danny Herrera Rios, Jose "Fernando" Saavedra, Angel Soriano
May 11, 2026
I’ve always bought my cars there I like the service and how close it is to my house how close it is to my house More
by TONYM.25
Other Employees Tagged: Esperanza Romero, Danny Herrera Rios, Miguel Serrano
September 19, 2025
Servicio al cliente en mantenimiento muy malos, dejan esperando mucho y ellos en grupo platicando esperando mucho y ellos en grupo platicando More
by bigmagum7524
Other Employees Tagged: Maria Arroyo, Abraham Alvarado, Mitchell Carillo, Andrew Barnes, Carlos Diaz, Ryan Betton, Gilbert Chavira, Moises Camorlinga , Deon Blanco-Moore
September 10, 2025
Alex was really nice he got us a ride home thanks Alex 👍I love Toyota cars wouldn’t change them for another car always had Toyotas really good reliable cars love them 👍I love Toyota cars wouldn’t change them for another car always had Toyotas really good reliable cars love them More
by Brenda
Other Employees Tagged: Jose "Fernando" Saavedra
August 15, 2025
I've bought three cars from Downtown Toyota and have always had them serviced. I made a reservation this time, but after waiting for about 10 minutes, Alex Anaya suddenly showed up and said I had to emp always had them serviced. I made a reservation this time, but after waiting for about 10 minutes, Alex Anaya suddenly showed up and said I had to empty the back of the truck before he could service me. He then looked at the car and said the back of the truck was too heavy, so he couldn't do it. I've been doing this ever since and they told me to empty the back of the truck, but how many people actually do that? I'll never go back and I'll never buy a car from Downtown Toyota again. More
by leegh19670303
December 06, 2024
Best dealer I have ever been to and best ADVISOR I know. Very responsible person Very responsible person More
by amalio.torres74
Other Employees Tagged: Maria Arroyo, Abraham Alvarado, Amalio Torres
August 19, 2024
Good customer services and friendly salespeople, I had a good experience at the dealer ship good experience at the dealer ship More
by ANAMENJIVAR19
Other Employees Tagged: Esperanza Romero, Henry Avalos, Randy Uyehara
January 31, 2024
Alex is a good advisor when you ask him a question he’s very straightforward and explains himself correctly and he doesn’t give you the runaround like most other advisors at this dealership. very straightforward and explains himself correctly and he doesn’t give you the runaround like most other advisors at this dealership. More
by Michael
