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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,845 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,845 reviews

September 10, 2019

prompt attention I used Costco Auto Program and the sales rep immediately contacted me and when my wife and I got to the dealer we were provided the discounted sales o More

by MYRNATECSON
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam
Sep 10, 2019 -

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, David Shin - General Sales Manager

September 10, 2019

Great customer service Everyone was welcoming and polite. Not only did I receive a great and fast service but they reviewed over what they did. I was more than satisfied wit More

by PONCEDIANA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky
Sep 10, 2019 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager

September 10, 2019

great experience I used Costco auto buy, it was easy, no hassle buy. The salesperson, Hank, was great, no sales pressure. Helpful in explaining how car works. More

by BMOGILEVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Oscar Vega Ramirez
Sep 11, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

September 10, 2019

Best Toyota Dealer in So. CAL I had an appointment, received very prompt attention. My sales person way Ray Lewis, he was totally EXCELLENT. In fact, all the other employees I in More

by JANSLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Ray Lewis
Sep 11, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

September 06, 2019

Great experience! Brian was fantastic! Excellent service! I am very pleased with how he served as my salesman. I am happy with my car and happy with my rate. The proces More

by YOUNGMAN.LAUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Brian Lee
Sep 08, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

September 06, 2019

Good service great team This is the second time that I have worked with Mike. He’s a very effective communicator. The oil change service was efficient and the ride share is a More

by McPears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Briseno
Sep 08, 2019 -

Toyota of Downtown L.A. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Chris Cokonis - Service Manager

September 05, 2019

Easiest way to lease a car Norma made this experience so easy. You guys are just the best. And I will be sending all of my family and friends to this dealership More

by CORYLIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Choi, Bryan Kennedy, Brian Lee, Norma Juarez
Sep 08, 2019 -

Toyota of Downtown L.A. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, David Shin - General Sales Manager

September 03, 2019

Ji was excellent! They were prepared and timely. It allowed me to move through there seamlessly. I would recommend this dealership to anyone looking to purchase a new T More

by TONY.ASARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Sep 04, 2019 -

Toyota of Downtown L.A. responded

Tony, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for Toyota of Downtown L.A. and our customers. Hope to see you again soon! Sincerely, David Shin - General Sales Manager

September 02, 2019

Overall good exeperience The service was nice. The price was reasonable. I would come back to this dealership for my next Toyota. Highly recommend. The financing took longer t More

by HENRY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez, Jin Chun
Sep 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager

September 01, 2019

Finally buying my truck Went in looking for my truck and i finally was able to get what I wanted thanks to the best employees at Toyota Of Downtown Los Angeles. More

by JAIROOROZCO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castro, Brian Lee, Oscar Sorto
Sep 01, 2019 -

Toyota of Downtown L.A. responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Sincerely, David Shin - General Sales Manager

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