Toyota of Downtown L.A.

Awesome new facility and great customer service This dealership has been my favorite for a long time. I am from Las Vegas and when my car needs service and I am in California I prefer to take it to This dealership has been my favorite for a long time. I am from Las Vegas and when my car needs service and I am in California I prefer to take it to this dealership. I have delt with many service reps and overall they are all great ( Lenin, Danny) However, Michael Briseno stands out a little more and I think it has to do with his upbeat energy. If you meet him you will quickly realize he is there to help you out in the best way possible. He is very friendly, respectul and professional. I strongly recommend this service center. More

Very happy costumer Mr. Brisero costumer service is excellent, he explained everything to detail and also gave other options to my problem . He was very attentive and k Mr. Brisero costumer service is excellent, he explained everything to detail and also gave other options to my problem . He was very attentive and kept in contact with me through the whole process . Thank you mike . More

excellent & prompt services good & quick services I like, especially Sam park. he is awesome and tried to help customers. if I have to buy Toyota, he must be my salesperson. good & quick services I like, especially Sam park. he is awesome and tried to help customers. if I have to buy Toyota, he must be my salesperson. More

Some good - some not so good I purchased a vehicle 4 days ago. Yesterday, when going through the printed material package I found that the Certified Used Vehicle warranty suppleme I purchased a vehicle 4 days ago. Yesterday, when going through the printed material package I found that the Certified Used Vehicle warranty supplement had not been filled in. I spoke with the salesman involved who informed me he would get back to me when he got into the office. 24 hours later I am still awaiting his call. As the title says "some good - some not so good" More

Kindness I get very nervous with car issues. Mr Briseno treated me with kindness and respect. He made dealing with car repairs as effortless as possible. I tru I get very nervous with car issues. Mr Briseno treated me with kindness and respect. He made dealing with car repairs as effortless as possible. I truly appreciate him. More

Thank you for taking care of my car i appreciate your service and how courteous and caring you are towards your clients you really took care of me good price a for taking care of my car i appreciate your service and how courteous and caring you are towards your clients you really took care of me good price and good parts. More

I love the services. Everyone was very friendly, nice and helpful. This is the dealership I would come for my next car purchase and I would recommend this dealership to my Everyone was very friendly, nice and helpful. This is the dealership I would come for my next car purchase and I would recommend this dealership to my family and friends. More

Great service Michael Briseno was beyond helpful. Provided great customer service. I will definitely go back for other services. Thank you very much, will be back a Michael Briseno was beyond helpful. Provided great customer service. I will definitely go back for other services. Thank you very much, will be back again More

Awesome experience! Philip Kim was really helpful and easy to make a deal! Explained all the details and helped to make a right choice! I would definitely recommend him t Philip Kim was really helpful and easy to make a deal! Explained all the details and helped to make a right choice! I would definitely recommend him to any my family members and/or friends! More