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Toyota of Downtown L.A.
Los Angeles, CA
1,844 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,844 reviews
July 24, 2019
excellent & prompt services good & quick services I like, especially Sam park. he is awesome and tried to help customers. if I have to buy Toyota, he must be my salesperson. good & quick services I like, especially Sam park. he is awesome and tried to help customers. if I have to buy Toyota, he must be my salesperson. More
by HDCHANG
Verified CustomerEmployees Worked With
Sam paek
July 24, 2019
Some good - some not so good I purchased a vehicle 4 days ago. Yesterday, when going through the printed material package I found that the Certified Used Vehicle warranty suppleme I purchased a vehicle 4 days ago. Yesterday, when going through the printed material package I found that the Certified Used Vehicle warranty supplement had not been filled in. I spoke with the salesman involved who informed me he would get back to me when he got into the office. 24 hours later I am still awaiting his call. As the title says "some good - some not so good" More
by brideljd
Employees Worked With
Willder Reyes, Bryan Kennedy, John Vega
July 20, 2019
No good service La persona de finanzas que me atendió Aurelio López muy mal encarado cuando preguntaba algo me decía que no sabía eso no me gusto el servicio que me La persona de finanzas que me atendió Aurelio López muy mal encarado cuando preguntaba algo me decía que no sabía eso no me gusto el servicio que me dio como que yo no valiera nada me senti More
by JEANETHESCOBAR24
Employees Worked With
Denis Ruiz, Aurelio Lopez, Jonatan Monterroso
July 17, 2019
Kindness I get very nervous with car issues. Mr Briseno treated me with kindness and respect. He made dealing with car repairs as effortless as possible. I tru I get very nervous with car issues. Mr Briseno treated me with kindness and respect. He made dealing with car repairs as effortless as possible. I truly appreciate him. More
by NARlf
Employees Worked With
Michael Briseno
July 16, 2019
Thank you for taking care of my car i appreciate your service and how courteous and caring you are towards your clients you really took care of me good price a for taking care of my car i appreciate your service and how courteous and caring you are towards your clients you really took care of me good price and good parts. More
by Jackiiieee123
Employees Worked With
Michael Briseno
July 16, 2019
I love the services. Everyone was very friendly, nice and helpful. This is the dealership I would come for my next car purchase and I would recommend this dealership to my Everyone was very friendly, nice and helpful. This is the dealership I would come for my next car purchase and I would recommend this dealership to my family and friends. More
by TEMESGEN68
Employees Worked With
Aman Abraham, Richard Silva, Bryan Kennedy, Philip Kim, Jason Park
July 13, 2019
Great service Michael Briseno was beyond helpful. Provided great customer service. I will definitely go back for other services. Thank you very much, will be back a Michael Briseno was beyond helpful. Provided great customer service. I will definitely go back for other services. Thank you very much, will be back again More
by priscilla5150
Employees Worked With
Michael Briseno
July 12, 2019
Awesome experience! Philip Kim was really helpful and easy to make a deal! Explained all the details and helped to make a right choice! I would definitely recommend him t Philip Kim was really helpful and easy to make a deal! Explained all the details and helped to make a right choice! I would definitely recommend him to any my family members and/or friends! More
by azymbek
Employees Worked With
Philip Kim
July 10, 2019
Top notch service advisor Mike went above and beyond the normal call of a service advisor for me when. He was honest with me about what needed to be done and helped make sure Mike went above and beyond the normal call of a service advisor for me when. He was honest with me about what needed to be done and helped make sure it was taken care of within my budget as well. Honest service and with personal care. More
by FJCruiseLA
Employees Worked With
Michael Briseno
July 02, 2019
Kept their promise on price! OUTSTANDING CUSTOMER SERVICE! This is the dealership to buy a car at! They are HONEST and don't try to trick you with the price. (DO NOT go to DCH Toy OUTSTANDING CUSTOMER SERVICE! This is the dealership to buy a car at! They are HONEST and don't try to trick you with the price. (DO NOT go to DCH Toyota of Torrance - they are LIARS!) TOYOTA OF DOWNTOWN LA IS THE BEST!!! See John Vega internet sales - fantastic and helpful!!! Also Willder Reyes finance manager - terrific! We leased a 2020 Toyota Corolla last night at a GREAT price. This is the dealership to go to!! RUN....! More
by Lauri S.
Employees Worked With
Willder Reyes, John Vega
