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Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,835 reviews

July 02, 2019

Kept their promise on price! OUTSTANDING CUSTOMER SERVICE! This is the dealership to buy a car at! They are HONEST and don't try to trick you with the price. (DO NOT go to DCH Toy More

by Lauri S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, John Vega
Jul 03, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

July 02, 2019

Overall help in toyota Mr Jin chun was very helpful since day one he contacted me. He was very helpful and answered all my questions. Once at the dealership he even talked S More

by YAMILETHFUENTES_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Jin Chun
Jul 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, David Shin - General Sales Manager

July 02, 2019

Best Dealership I've ever been to. It's the best dealership I've ever been to. Clean, streamlined, quick, and professional in every aspect. I highly recommend it to anyone looking to bu More

by BARBADOSLIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mcgillivray, JC Pedroza, Emmanuel Torres, Bryan Kennedy
Jul 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, David Shin - General Sales Manager

June 25, 2019

A pleasant buying experience It appeared that Downtown Toyota made an effort to make buying our Toyota a pleasant buying experience. The facility, the people, the process all see More

by srobin3
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julio Garcia, James Mcgillivray, Jorge Valle
Jun 26, 2019 -

Toyota of Downtown L.A. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, David Shin - General Sales Manager

June 25, 2019

Great Jorge Lievano is a great worker His customer service is really good, he does what it takes to make a customer happy! Happy with the results I’ve recei More

by bustamantemarilu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lievano Aguilar, James Mcgillivray, Oscar Sorto
Jun 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

June 25, 2019

Amazing!!! I decided to purchase my car at DTLA Toyota due to their fast and amazing feedback and service. I strongly recommend to my colleagues and friends f More

by jhlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh, Peter Kim
Jun 26, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

June 25, 2019

One of the easiest and quickest auto buying experiences ever Jorge Valle was the salesperson I dealt with, and I can't praise him too highly! He was efficient, prompt, and knowledgeable about the vehicle, and m More

by Prius2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Valle, Brian Lee, Bryan Kennedy
Jun 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, David Shin - General Sales Manager

June 21, 2019

Purchase of a car I like the way treated me and i believe they did as much as they could to help me with the.purchase of my car. I would only like to make the suggesti More

by mariarag74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez, Edgar Sanchez
June 09, 2019

Excellent service Amazing dealership very dedicated to helping their clients. Find solutions that would benefit us as clients. Excellent service. Very friendly. Arent a More

by YESENIADIAZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez, Duban Barrios, Julio Castellon
Jun 10, 2019 -

Toyota of Downtown L.A. responded

Yesenia, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Sincerely, David Shin - General Sales Manager

June 07, 2019

Best Customer Service I’ve Ever Had at a Dealership Mike makes the customer feel like you’re his number one priority at all times. Attentive, eager, cost-effective, understanding, empathetic, even knows More

by Anthony Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Jun 09, 2019 -

Toyota of Downtown L.A. responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Chris Cokonis - Service Manager

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