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Toyota of Downtown L.A.
Los Angeles, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,747 reviews
Fast Service Great customer service, not to long of a waiting time.. didn’t get any additional hidden service, the adviser was great and informative satisfaction n Great customer service, not to long of a waiting time.. didn’t get any additional hidden service, the adviser was great and informative satisfaction n More
Great service and fast! The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a g The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a guest was on the phone for over 30 mins and everyone near him could hear his conversations, very annoying. More
Great Service Everyone was very helpful in and out of service area quick. Updates on car service was on point. didn't make you feel pressured at all. Everyone was very helpful in and out of service area quick. Updates on car service was on point. didn't make you feel pressured at all. More
Excellence This dealership offer only Excellence costumer service all around from sales to servicing your vehicles and rapid services. Keep doing a great job guy This dealership offer only Excellence costumer service all around from sales to servicing your vehicles and rapid services. Keep doing a great job guys. Thank you. More
terrible bad service need more professional people I replaced my tires and they removed the metal nice with logo valve caps with black plastic on three tires o bad service need more professional people I replaced my tires and they removed the metal nice with logo valve caps with black plastic on three tires on the forth tire nothing I ask for syntetic oil and they pot convencional. bad transportation.I think this company need to learn from longo toyota,claremont Toyota and crown Toyota and they lye on the price of the tire installation and alignment.on the the other dealers 60.00 tire installation set of 4 and 69 for alignment More
1st time import owner and 1st brand new car This was my very 1st time buying an import and a brand new car. I've always bought certified used. I am a diehard Chevy and Cadillac fan owner. My buy This was my very 1st time buying an import and a brand new car. I've always bought certified used. I am a diehard Chevy and Cadillac fan owner. My buying experience met and exceeded all expectations. Sales Manager Bryan Kennedy, and Internet Salesman Jin Chun (who I delt with directly) were amazing. Mr. Chun was personable, professional, courteous, polite and accommodating to me. We ended up having things in common and having a good conversation. More
Buy your Toyota / Prius at Toyota Downtown LA! From beginning to end, TDTLA made buying our 2018 Toyota Prius 2 a great and stressless experience! Our Sale Rep., Karen Scott was patient and know From beginning to end, TDTLA made buying our 2018 Toyota Prius 2 a great and stressless experience! Our Sale Rep., Karen Scott was patient and knowledgeable and actively listened to what our needs where and steered us towards the perfect choice ! Do yourself a favor and buy your car from her at TDTLA ! You won’t regret it! More
Very Professional Sale Experience! I was looking for a Toyota after my friend showed us on the Memorial Weekend. When I was searching and trying to get a quote, Toyota of DTLA was one I was looking for a Toyota after my friend showed us on the Memorial Weekend. When I was searching and trying to get a quote, Toyota of DTLA was one of the dealer willing to work with me! The sale I am working with Ben is very professional and patient with me and will go all the way to fight for the best pricing possible... however, the one I was looking at was sold and the other vehicle they offer and to match my deal was not my ideal color. Sorry! I feel that Toyota of DTLA is very warm and caring and Ben is handling his customer very professionally. If you are looking for a Toyota, give them a try! Ask for Ben and Joe More
buyer 2018 rav4 I liked the service and attention from the seller and the sales manager was very quick to figurate the price and payment. Definitely yes, I recomende I liked the service and attention from the seller and the sales manager was very quick to figurate the price and payment. Definitely yes, I recomende this dealer especialy Joe Magana and Juan Mejia. More
BUYER BEWARE! 2013 Experience in Used Sales Department I brought in my Toyota Corolla for a trade-in estimated, and while it was being reviewed, I went to check out the used vehicles and was helped out by I brought in my Toyota Corolla for a trade-in estimated, and while it was being reviewed, I went to check out the used vehicles and was helped out by Luz. I fell in love with a Certified Pre-Owned 2013 Scion tC with 11k miles, took it for a test drive and was happy with the features listed, which included LoJack security system. My Toyota was appraised super low, but I was desperate to get rid of it so I went for it and discussed finance. They ran my credit, made their offer, I was able to negotiate it a little bit, so I felt I was actually getting a good deal. Then, when I'm just about to sign the contract, they tell me "Surprise! This is not a Certified vehicle, we were wrong. But we're not willing to lower the price." I should've walked out right then and there, so I take responsibility for being fooled by Toyota of DTLA. This review is to alert other buyers, because from what I read, this is a common practice they pull. I was unhappy with this new discovery, but I really wanted the car, so I negotiated a maintenance package and they accepted right away. Another red flag I ignored. We then move forward and I see that the financed amount is about 2k higher than what was previously agreed. Another surprise! The LoJack that was included in the features is now extra! The tag price actually didn't include a feature that was listed in the "included features". Red flag. Now, looking back, it seriously seems like I was part of a gag to see how much more of an idiot I was. I am embarrassed that I fell for it. I had the LoJack removed but still paid for it, because I accepted the tag price that was supposed to include it. I ended up purchasing the car for an inflated amount, because I came to find out that my lack of research cost me $10k. The same vehicle was being sold new with 0% APR for 5K less than what I paid for. Seriously, I'm glad these reviews are anonymous, because I was a complete idiot on this. I try to see this as "tuition money", because I learned from it, but I could've used without. There's a Honda right across the street, I should've refused to give this scam dealership my business. Oh also, the Service Dept. SUCKS. Danny is a great guy, but the service provided by his department sucks. However, that's for a different review. TL;DR: STAY AWAY IF YOU DON'T LIKE BEING SCAMMED More