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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,843 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,843 reviews

November 02, 2018

Super helpful caring and understanding. Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help an More

by STEVENAMEZCUA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aman Abraham, Carlos Badosa, Jaime Perez
November 02, 2018

Customer satisfaction Mike Briseno is fun to deal with. He really made sure that his customers' satisfaction is met to the highest excellent level. He will be one of the More

by PRECY228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
November 02, 2018

Excellent Very friendly staffs & my advisor is very accommodating & honest, ambience of the surroundings is very clean & nice. A job well done keep up the good More

by MELICHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

It was great They were very helpful and answered all my questions. Any doubts were quickly put to rest. I highly recommend my sales person and the dealership. More

by ERIKA.MUNGUIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Barrios, Aurelio Lopez, Oscar Sorto
October 31, 2018

Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after More

by BIZABETH895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ramirez, Jose Banuelos, John Castro, Julio Garcia
Oct 31, 2018 -

Toyota of Downtown L.A. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Chris Cokonis - Service Manager

October 31, 2018

My First Maintenance Appt. Customer service is great, I felt at home, very clean, comfortable waiting area, good coffee, popcorn, and service was only hour and a half...... Next More

by SHERRYJERNIGAN95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Lopez, Edgardo Perez, JC Pedroza, Michael A Ramirez
October 31, 2018

Exelente Me trataron muy bien El sr wilson muy amable si recomendaria este dealer todo personal son muy amables a todos los ke me atendieron muchas gracias.. More

by GUSTAVOGARCIA1976GG74051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Barrios, Willder Reyes, Oscar Sorto
October 30, 2018

Good customer serice Easy going & nice to talk to. Had my car ready in the time he said we will fast service.thank you keep up the good work. More

by JSLOPEZJR99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Natividad
Oct 31, 2018 -

Toyota of Downtown L.A. responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Chris Cokonis - Service Manager

October 30, 2018

great service my service took more than 4 hours but it didn't bother me since they offered me free uber ride both way to my house in k town. Jose in service dept. w More

by GUSEULKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Banuelos
October 30, 2018

Excellent service Everything am looking for I found here excellent service Elizabeth Cortez is so excellent person help me to much god bless her job I love toyota More

by leonardo.rodriguez76
Recommend Dealer
Yes
Employees Worked With
Kyoung Chun, Elizabeth Cortez, Aurelio Lopez
Oct 31, 2018 -

Toyota of Downtown L.A. responded

Thank you so much for your feedback, Leonardo. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Elizabeth. Please let us know if we can ever help you in the future. Sincerely, David Shin - General Sales Manager

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