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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,740 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,740 reviews

October 21, 2023

Loved this dealership! So organized and they have a variety of cars in stock. Wilson the salesperson who helped was really friendly and knowledgeable. Overall I had a great More

by JPAXTOR7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Barrios
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Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Toyota of Downtown L.A.! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Toyota of Downtown LA Team

Helpful
October 21, 2023

Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More

by Josecarcamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Jose! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

Helpful 2
October 20, 2023

The dealership is clean and staffed well despite this being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with a More

by torib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Helpful
October 19, 2023

Mr Ji suh, Mr Peter Kim is the best sales I have been dealing with them for many years Venza is the best More

by CINDYMOON123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ji suh peter kim
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Oct 23, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Cindy. Sincerely, The Toyota of Downtown LA Team

Helpful
October 17, 2023

Alex was professional, friendly and couteous. Good job Alex! Looking forward to future serbice st DTLA! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Ann. Sincerely, The Toyota of Downtown LA Team

Helpful
October 17, 2023

Excelente atención del vendedor Franklin Villatoro. Dio muy buena explicación y nos ayudó bastante. Estamos muy agradecidos con Frank. Es un excelente vendedor. More

by Irsa Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Villatoro
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Oct 19, 2023 -

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion, Irsa! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, The Toyota of Downtown LA Team

Helpful
October 15, 2023

I live in Gardena and I choose to come to this Toyota because I feel at home and the service is great! More

by vivimarinely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Toyota of Downtown L.A. responded

Vivi, thank you for the wonderful review and for traveling to Toyota of Downtown L.A. from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Toyota of Downtown LA Team

Helpful
October 14, 2023

Such a great experience! I recommend Ned and Denise. I would go back for my next car. More

by STEPH
Recommend Dealer
Yes
Employees Worked With
Denise and Ned
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Oct 17, 2023 -

Toyota of Downtown L.A. responded

Steph, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

Helpful
October 14, 2023

Although very busy, Gary and the service staff were professional and thorough. They sent me a video of the work on my car as it was being performed and were prompt in letting me know my car was ready f More

by Doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Doris. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

Helpful
October 14, 2023

Toni was very helpful with my car. He explained to me what the problem was with my car. He was attentive when I contacted him to ask about my car. Thank you Toni! More

by Wendy Rosales
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Toyota of Downtown L.A. responded

Wendy, thank you for taking the time to share your kind feedback about Toni. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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