Jose "Fernando" Saavedra

Update 6/23 - service tech called and said it was a bad battery they had given yet took a week just to tell me this while keeping my car there on the lot and charging me for a loaner and not updating me da battery they had given yet took a week just to tell me this while keeping my car there on the lot and charging me for a loaner and not updating me daily. Due to their negligence I had to pay out of pocket. Assistant manager Danny Herrera Rios was not helpful at all and I will officially be filing a complaint with the BBB and DMV and Dept of Justice for fraud against this location. They kept telling me it wasn’t the battery until it “suddenly” was. I want my refund!! 6/22 - Dropped my car off a week ago and was told they would have a foreman see the issue; turns out they’re barely getting one today and I had to get Toyota Brand Engagement Center involved for their issue (had to pay out of pocket for a rental thinking they were actually working on my car instead of letting it sit there) - shouldn’t have to wait this long for my car or a foreman when I and Toyota Engagement Center told them to get a foreman on it since last week . Next stop is calling corporate. DONT BRING YOUR CAR HERE. Will be updating daily until my car is fixed and they are doing their job - may need to get DMV and BBB involved. More

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Alex was really nice he got us a ride home thanks Alex 👍I love Toyota cars wouldn’t change them for another car always had Toyotas really good reliable cars love them 👍I love Toyota cars wouldn’t change them for another car always had Toyotas really good reliable cars love them More

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Good job everyone keep it up! cars never end and Jesus always take care of us cars never end and Jesus always take care of us More

by Pattyarevalo219 Verified Customer Verified Customer

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David Washington was of great help he was very understanding and explained everything in the best way I was able to go happy with my car understanding and explained everything in the best way I was able to go happy with my car More

by Anallely puente Verified Customer Verified Customer

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I didn’t have an appointment but Maria help me out. She was very helpful and informative. I got my car back in no time. She was very helpful and informative. I got my car back in no time. More

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Awesome teamwork on display. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond. More

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Thank you Abraham for taking care of my Toyota Corolla today in his first 5,000 Miles maintenance, you were very helpful providing all the information and the process. Thank you today in his first 5,000 Miles maintenance, you were very helpful providing all the information and the process. Thank you More

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Angel was really helpful and he explained everything really cleared to me it was my first time doing a car service at toyota and helped me alot thank you. really cleared to me it was my first time doing a car service at toyota and helped me alot thank you. More

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Estoy muy agradecido por el servicio y las ofertas que me ofrecieron. Gracias Jonathan espero poder encontrarlo de nuevamente en mi próxima visita a Toyota Downtown LA. ofrecieron. Gracias Jonathan espero poder encontrarlo de nuevamente en mi próxima visita a Toyota Downtown LA. More

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Carlos was very friendly, patient, and helpful. He explained things (Spanish and English) for myself and my uncle who asked a lot of questions. The service was great and I really liked that he comm He explained things (Spanish and English) for myself and my uncle who asked a lot of questions. The service was great and I really liked that he communicated with me every step of the way. Thank you! More

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