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Toyota of Downtown L.A.
Los Angeles, CA
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,839 reviews
December 05, 2023
Bad service ,they don't respond or return calls . I'm still waiting for Ricardo to call me back. I'm still waiting for Ricardo to call me back. More
by amador.haydee
Verified CustomerEmployees Worked With
December 03, 2023
Multiple mistakes, no negotiation, over priced. Charged me $5,000 just because the vehicle is popular. Kept asking me about my income but I was not financing with you. Closer signed wrong part of f Charged me $5,000 just because the vehicle is popular. Kept asking me about my income but I was not financing with you. Closer signed wrong part of form and caused my funds to be 5 days after close. They called him and he said he'd send amended form that day but never did. Johana never followed up. More
by DAR_B_QUE
Employees Worked With
Johana
November 26, 2023
very good The seller was very friendly and efficient, I had good service The seller was very friendly and efficient. I had good service. I gladly recommend the dealership to my friends. had good service The seller was very friendly and efficient. I had good service. I gladly recommend the dealership to my friends. More
by M.MEDINA1281
November 24, 2023
Everyone there was very helpful and we got in and out of there to lease a vehicle in less time than I imagined. there to lease a vehicle in less time than I imagined. More
by annette7
Employees Worked With
November 20, 2023
Overall the experience was good. One thing that they could have done was to have the truck washed for when we go there, truck was dirty when we arrived. They had plenty of time to One thing that they could have done was to have the truck washed for when we go there, truck was dirty when we arrived. They had plenty of time to wash it since I had schedule an appointment the day before. Another thing is that multiple times I had inquire about an extended warranty and they never offered me one. Oh and the website stated that the truck was a certified Toyota vehicle, but once there they told me it was not. More
by dgemo805
Employees Worked With
Adiline Salas
