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Toyota of Downtown L.A.
Los Angeles, CA
1,725 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,725 reviews
July 24, 2023
The people that sold me the car actually new what I needed and helped meonmyneedsthankyou! needed and helped meonmyneedsthankyou! More
by PAPER_1988
Verified CustomerEmployees Worked With
Helpful July 23, 2023
Gary was very helpful in going through every service my car required, taking his time & making sure I understood everything & answered any questions I had. car required, taking his time & making sure I understood everything & answered any questions I had. More
by jennifer garcia
July 23, 2023
This dealership is sketchy on the sales side, but on the service, it's been great. I've been coming here since 2019, and I’ve never encountered an issue with service until recently. For whatever reason, my service, it's been great. I've been coming here since 2019, and I’ve never encountered an issue with service until recently. For whatever reason, my steering wheel was slashed, and no one knew how it got there. Disappointed, but I was assured it would get investigated. More
by Andres
July 23, 2023
Jimmy was very helpful and professional. He kept me updated with the progress of my car and he made my experience pleasant. He kept me updated with the progress of my car and he made my experience pleasant. More
by Charlene
Employees Worked With
July 23, 2023
Great and efficient service, amazing and accommodating, awesome service. Respectful and nice. Very helpful about what was needed awesome service. Respectful and nice. Very helpful about what was needed More
by Caval004
Employees Worked With
July 23, 2023
Made my visit quick and easy no hassle. Was able to get my car in out exactly in the time he said. Was able to get my car in out exactly in the time he said. More
by lorenzoabrica3
Employees Worked With
July 23, 2023
The dealership is clean and has plenty of space to sit and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I es and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I especially appreciate not feeling pressured into extra services. I also appreciate the technician’s video of the work that was done and what is recommended, again with no pressure. More
by djankat
July 22, 2023
Thank you Alex for your time a an excellent service, thank you again I'm very pleased. thank you again I'm very pleased. More
by El.alva74@gmail.com
Employees Worked With
July 21, 2023
I had a good experience there. The repair was fast. They gave me a Lyft back home and also to pick my car back up. They gave me a way to communicate with them and I would go back i The repair was fast. They gave me a Lyft back home and also to pick my car back up. They gave me a way to communicate with them and I would go back if I needed another repair that I need the dealership for. Even though they’re pricey. More
by chasemurder
Employees Worked With
July 21, 2023
Great customer service, and appreciated the breakdown and detail to the issues that were found and detail to the issues that were found More
by salvatrucha90019
Employees Worked With
